El Paso, TX Cell Phone Store

Great service! and amazing various options of their inventory

The service is good but the price on phone's and accessories is outrageous. Phones are not high quality phones. I do have to say I've never had issues with the service li ... more

Went in with a 3 line plan for $86 which included hotspot, unlimited text and data. I went to go upgrade my 2 of the phones since they were eligible for upgrade. After th ... more

Carlos helped understand my bill better, very helpful and gave me a new phone promotion

(Translated by Google) I like your service because it was very efficient, fast and a very good job. I recommend them (Original) Me gusta su servicio porque fue muy eficie ... more

Ruby was very professional and help with my eSIM issued not like at the store at the fountains where did not want to help me what so ever for anybody ask for ruby

Very helpful staff

Is okay.

STAY AWAY. SAVE YOURSELF IF YOU WANNA GET RIPPED OFF COME HERE. GIRL SAID SHE WAS SELLING MY DAD IPHONE 12s TURNS OUT THEY ARE IPHONE 11s AND THE MANAGER REFUSES TO FIX T ... more

Thanks to Mario for his help

I paid for my bill on September 13 and next day I wanted to cancel because my phone still sucks my data doesnt work and then my phone calls always cut off. But the guy de ... more

Everything went great it was a little pricey but the service was great and so far the repair is going well.

Got screen replace quality of screen they use is not good. Its very grainy. Finished screen replacement in 20 mins only reason for 3 stars

CLOSED LOCATION!

The store hours show 1000am to 800pm on the window. It is now 10:27 and no one is here. It's not the 1st time this has happened. Loosing business, several people have cam ... more

Good service from Celeste

Great customer service, great energy from Oscar, store was very presentable, and got great deal.

I was offered free trackers with my new iPhone 15 only to find out they had been added to my account as 3 new devices which would cost 42 dollars each. Scammers

I am disappointed to come to this store, it was one of my favorites but they have new staff who do not speak Spanish or English and apart from the hygiene and smell, it i ... more

They have great offers,and friendly staff, szjack,saira,and abu were very professional and helpful on my visit, definitely the most friendly and attentive personal I have ... more

Arturo was absolutely amazing. Friendly, fast, knowledgeable. He was very helpful with setting up my new device, and answered any questions I had.

Went into metro & they said oh you have 1 free month of protection I said okay remove it.. He said well your already charged.. So it wasnt a month free!

Amazing customer service

It is a point where many people arrive, the waiting time is A LOT.

Even if your phone breaks with insurance, or a free upgrade you still have to pay whole sale price on a new phone, wouldn't recommend.

Very good advisor and efficient help, thank you very much Felipe

Service issues

Waited 5 hours for a simple line activation and new phone purchase. Completely unacceptable, I was in the shop at 11:30 so half an hour after they opened and now it's an ... more

Super

Really good customer service and fast repair service.

(Translated by Google) Excellent salt service (Original) Excelente servicio de sal

I first showed up to Verizon on Vista del sol, the service was horrible, my wife called n spoke to manager and he was worse then the employee. I was on fence about going ... more

Switching to another carrier..

Very helpful n they remember their customers. Only bad thing is that T-MOBILE didn't send phones to this location . Which is not the associate fault. HOPEFULLY I will ge ... more

Brianna and Jessica were very nice and helpful thank you I will be coming back to this store

Customer service I experienced was great. I have been receiving service upgrades here and my entire family as well. My only discontent with the store is that on a payday ... more

Great Staff, helped me complete exactly what I went to the store for, with no issues!

Always great

Nice sales people. Really know there stuff and took care of me quickly.

Great customer service, I highly recommend this place. The lady that assisted us took very good care of us and made sure our needs were met. Thanks again for the iPhone d ... more

I was thinking of going to another provider until I came to this store and was back on track with Victor's help and knowledge of metro services

Awesome thank you

Really great customer service!!!!! staff was very friendly and helpful will definitely come back to this store and do recommend, overall excellent!!!

Outstanding service! The team made getting service and a new phone super easy, explained everything in detail.

Excellent service from Patrick recommend strongly

went to the Saul Kleinfeld location 4/9/24. I wanted information to cancel a service. There were no customers. Just me. I believe store associate's name was Mark. He was ... more

Eduardo Sanchez was the best in customer service. I was gonna change phone companies but he made a big difference so I'm gonna keep my 5 lines.

Huge thank you to Vee and Kevin at S Desert location for there help and professionalism. They listened to our needs and we are greatful to make to the switch to Tmobile. ... more

Very helpful staff, who needs AT&T when there's team mobile