Chamber of Commerce

      Metro by T-Mobile

      ( 88 Reviews )

      Metro by T-Mobile
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      Hours

      Saturday:
      9:00 AM - 9:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      9:00 AM - 9:00 PM
      Tuesday:
      9:00 AM - 9:00 PM
      Wednesday:
      9:00 AM - 9:00 PM
      Thursday:
      9:00 AM - 9:00 PM
      Friday:
      9:00 AM - 9:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.9 - (88 reviews)
      59
      3
      2
      6
      18
      Read Our 88 Reviews

      Chamber Rating

      3.9 - (88 reviews)
      59
      3
      2
      6
      18
      › ‹
      • Andrew Mclaren

        Horrible customer service
        Feb 19th, 2024

      • Vicki Copp

        "If you buy "x" phone for $350, I will throw in everything else." Total price was $380+ til I convinced him to lower it by $10 ("Oh, because I have to charge taxes on the extras." The only extras I needed were the protective glass and the case., but he kept piling more things on. Add to that the activation fee from T-Mobile, and my monthly fee jumped $5 or $6 dollars for reasons no one explained. I felt pressured (fast talking and talked over me) as well as condescended to, and I honestly feel that that was a cover for his own ineptitude. My experience there a year ago went great--perfect transaction, no surprises. Everything was explained up front by a super-sweet young lady. Not this time. I won't be back.
        Oct 31st, 2023

      • Carmen Hernandez


        Sep 20th, 2023

      • IMRAN WALLIANI


        Sep 3rd, 2023

      • Mathew Vondersaar


        Aug 9th, 2023

      Read Our 88 Reviews

      About
      Metro by T-Mobile

      Discover the smarter way to get all of the high-end devices you want and the network you need, for less. Visit us today at 405 W University Dr in Denton, or give us a call at (940) 380-9055.

      Contact Info

      Questions & Answers

      Q What is the phone number for Metro by T-Mobile?

      A The phone number for Metro by T-Mobile is: 940-380-9055.

      Q Where is Metro by T-Mobile located?

      A Metro by T-Mobile is located at 405 W University Dr, Denton, TX 76201

      Q What is the internet address for Metro by T-Mobile?

      A The website (URL) for Metro by T-Mobile is: https://www.metrobyt-mobile.com/stores/bd/metro-by-t-mobile-denton-tx-10188360/?utm_source=google&utm_medium=lastmile&utm_campaign=10188360

      Q How big is Metro by T-Mobile?

      A Metro by T-Mobile employs approximately 20+ people.

      Q What days are Metro by T-Mobile open?

      A Metro by T-Mobile is open:
      Saturday: 9:00 AM - 9:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 9:00 AM - 9:00 PM
      Tuesday: 9:00 AM - 9:00 PM
      Wednesday: 9:00 AM - 9:00 PM
      Thursday: 9:00 AM - 9:00 PM
      Friday: 9:00 AM - 9:00 PM

      Q How is Metro by T-Mobile rated?

      A Metro by T-Mobile has a 3.9 Star Rating from 88 reviewers.

      Hours

      Saturday:
      9:00 AM - 9:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      9:00 AM - 9:00 PM
      Tuesday:
      9:00 AM - 9:00 PM
      Wednesday:
      9:00 AM - 9:00 PM
      Thursday:
      9:00 AM - 9:00 PM
      Friday:
      9:00 AM - 9:00 PM

      Related Categories

      Nearby MetroPCS Locations

      Ratings and Reviews
      Metro by T-Mobile

      Overall Rating

      Overall Rating
      ( 88 Reviews )
      59
      3
      2
      6
      18
      Write a Review

      Andrew Mclaren on Google

      image Horrible customer service

      Business Response on Google Mar 1st, 2024
      I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. Please give us another changes to make this right for you.

      Vicki Copp on Google

      image "If you buy "x" phone for $350, I will throw in everything else." Total price was $380+ til I convinced him to lower it by $10 ("Oh, because I have to charge taxes on the extras." The only extras I needed were the protective glass and the case., but he kept piling more things on. Add to that the activation fee from T-Mobile, and my monthly fee jumped $5 or $6 dollars for reasons no one explained. I felt pressured (fast talking and talked over me) as well as condescended to, and I honestly feel that that was a cover for his own ineptitude. My experience there a year ago went great--perfect transaction, no surprises. Everything was explained up front by a super-sweet young lady. Not this time. I won't be back.

      Business Response on Google Oct 23rd, 2023
      Hello Vicki, we apologize for your less-than-ideal experience. Our team should always be courteous, honest, respectful, and professional. We appreciate you being a Metro by T-Mobile customer and hope we can win back your trust and confidence on your next visit. Again we apologize and promise to do better.

      Carmen Hernandez on Google

      image

      IMRAN WALLIANI on Google

      image

      Mathew Vondersaar on Google

      image

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      Overall Rating

      Overall Rating
      ( 88 Reviews )
      59
      3
      2
      6
      18

      Write a Review

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