FedEx Office Print & Ship Center

I sent a phone to my sister the day before yesterday the guy that helped me put it in a small box for me and wrapped it up. The box gets to the destination and before they opened it my sister calls me and says it feels empty...I told her to records while opening the box and it sure is empty. Is this the business you run stealing from your customers? The phone is useless to whoever from your store took it. Is it worthit? You will not get away with it I promise
Apr 2nd, 2024

Customer service is very poor, rude, and curt. I was talked over and interrupted immediately after I started speaking. I will not be returning.
Mar 21st, 2024

Claimed that I selected to pick up package from Academy to this store when I did not. They also said they will hold package for 5 days or return my package. Because of my job and traveling I wont make it for at least 8 days. Called FedEx support and they said if I gave my wife a letter of approval to pick up package then she could pick it up. My wife called me saying they wouldnt let her because of policy. That is fine, but wouldnt take the phone from my wife so I could talk to them and clarify my options. Called Academy and they were super helpful and tried to call FedEx to sort this out. Academy support was confused because this FedEx center is at the same address as I am. I told them yes, I can literally walk to that FedEx from my apartment. Academy tried to talk to FedEx to have package redelivered as they are so close to me. FedEx said that they will not and after 5 days they will destroy my package if I dont pick up. Academy is at least doing what they can to help me get my package but not going here again. Printing papers here is also expensive, would rather walk to the Office Depot across the street rather than print here.
Feb 20th, 2024

Highly satisfied with Tayla and Aleyahs assistance. Amazing customer service and very knowledgeable!
Sep 16th, 2023

the girl with the braids clearly hates her job lol horrible attitude like i made her shift no respect for customers. i advised the manager of the lack of customer service. the manager was much better, but you can tell he doesnt really care about employees being disrespectful. Please hire better employees
Sep 5th, 2023