Wellskin Med Spa

Positive: Communication
Dec 9th, 2020

Ive been seeing Rosie for sometime and have had approximately 3 to 4 Botox treatments. Unfortunately each and every time she requires additional unit to get the same result as other aesthetician which drives the price up a lot higher. Today was the last straw - upon my arrival I was immediately notified of a $50 charge because I missed my previous appointment. Fine. However that apparently wasnt enough because when I go to the room for actual services to be provided Im reminded that I missed my last appointment three more times by Rosie - and at that time I apologize and explain to her that I had two deaths in the family within 2 days and that was why I couldnt make my last appointment. A normal person would respond to that with something in the line of Im sorry to hear that. Instead Rosies response was well its a crazy time for everybody and again brings up the fact that I missed my appt. Their professionalism is laughable! Never have I experienced such lack of customer service or compassion. I will certainly not spend my money there, especially with the rude stuck up attitude that every staff member had - not to mention much higher prices.
Jul 13th, 2020

Alexis is an excellent laser technician ! She is thorough and easily qualms any jitters you may have which is important during laser hair removal (ouch). I actually find myself laughing and joking throughout the service.
Jun 27th, 2018

Amazing customer service! I am extremely happy with the services I received and look forward to going back to see them again. Thank you all!
Feb 14th, 2017