Sleep Number

We understand that our customers are told a lot of information the day of purchase, and also can be overwhelmed in the excitement. Since we're not always able to confirm the information you were provided, we provide copies of our policies in store, on our website, and there also made available to you in the paperwork we ask you review and sign off at the time of purchase. By providing this information in multiple locations, we find it gives our owners many forms to review it. It's available anytime online as well, so our customers have the chance to review our policies again in case they signed confirming they read and understood the terms and conditions but did not read the agreement. This way, our customers can review the terms on their own time before delivery and have the opportunity to cancel before the bed is delivered if there is anything they feel uncomfortable with. We hope you can give us a call at 1-888-411-2270 from 8AM-8PM CST M-F, 8:30AM-5PM CST Saturday or 10AM- 4:30PM Sunday, and we can help answer any questions you may have.