Hampton Inn & Suites Dallas East

Hours

Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours

Chamber Rating

Verified Member
4.1 - (542 reviews)
314
111
45
23
49
Read Our 542 Reviews

Chamber Rating

Verified Member
4.1 - (542 reviews)
314
111
45
23
49
  • akatsuki koshihikari


    Apr 9th, 2024

  • Matt Zwetzig

    I will start by saying this hotel is generally nice. Its clean and relative new. However, I think the rooms (at least the ones around mine) have electrical issues. I couldnt even plug a single laptop in without it tripping the power breaker. I wasnt running anything electrical other than a lamp and the laptop. The TV was not on, microwave was not in use, etc. When I went to the front desk, it seemed like I wasnt the only room with the problem at the time, they kindly flipped the breaker after asking what all I had plugged in (my laptop w/a max power draw of 160W - well under a standard circuits capacity). Ten minutes later the power tripped again. This time the front desk accused me of plugging too much in, even though I made it clear it was only a laptop. The only option provided to me was to not plug in a laptop in my room, or Id have to deal with the breaker flipping again and again. I was traveling solo, so it was only me in the room, with one laptop, so thats crystal clear. Either this room doesnt meet current electrical code (odd for a newer hotel), or they have some faulty circuits or in-room equipment that is faulty and drawing too much power. These can be a safety hazard if not properly addressed. I hope thats not the case here. Ive never had an issue like this at a hotel. By the response I got from the front desk, it seemed like it is a frequent occurrence here at this hotel. The front desk staff that assisted me during this started off nice about it, but got confrontational after the second inquiry as to why my power tripped again. I was not treated with respect and accused of plugging in too much, even after clearly stating what I had plugged in. It felt like they were using the power to my room as leverage on me. When you spend a couple thousand dollars at a hotel to stay for several days, one should expect the power to stay on and to be able to charge and use a laptop in the rooms. This location probably needs an electrician to resolve some things. Travelers might be able to get by with phone and/or iPad charging, but apparently a single laptop being plugged in is over doing it. Good luck fellow travelers, perhaps bring a solar generator with you if staying here on business! Ive been a loyal Hilton brand guest for over a decade, travel frequently for work, and even own Hilton Grand Vacations property. Ive never had one issue that wasnt dealt with immediately and with a smile. This is not meant to knock Hilton. But, this encounter at this Hampton Inn has been one the most frustrating hotel experiences of my life. Kudos to the housekeeping staff, 5-stars there!
    Apr 5th, 2024

  • Greg Yemm

    Overall had no issues with the hotel. My only complaint has nothing to do with anything local management can control. I have recently stayed at multiple Hilton properties that have barn doors on the bathroom. This is just dumb, it lacks privacy and doesn't create a proper separation to control steam and odors.
    Apr 3rd, 2024

  • Sabrina Rogers


    Apr 2nd, 2024

  • Alex Jinks

    The manager was stoned out of his mind on pills and couldn't even check his email properly to verify me. Avoid this place and stay at one of the 3 others that are directly next to it. Edit - the only thing that is declining is the mental capabilities of the people that run this place. I'm typing this, in a room, run by people that aren't too high to process payments, 150 feet away from your crack den. I used the same card to pay for it, so that's crazy!
    Apr 2nd, 2024

Read Our 542 Reviews

About
Hampton Inn & Suites Dallas East

Daily Mandatory Charge includes: Texas Recovery Fee.Welcome to Hampton Inn & Suites Dallas East, a new hotel with a stylish design and fresh decor. We are conveniently located 30 minutes from Dallas/Fort Worth International Airport, along Interstate 30, just 6 miles from Downtown Dallas and minutes from home of Big Tex, the largest state fair in USA. We are within proximity to Kay Bailey Hutchison convention center, Starplex Pavilion, and Dallas Arboretum and Botanical Gardens. Join us every morning for free hot breakfast or grab a Hampton On the Run Breakfast Bag, available Monday through Friday. All of our stylish modern rooms feature free WiFi, mini-refrigerator, microwave and coffee makers. Our suites are available for guests that need extra space with a sofa bed and microwave ovens. Take a seat at the work desk and catch up on business or enjoy your favorite show on the 49-inch HDTV with premium channels. End each day with a peaceful night’s rest in our clean and fresh Hampton beds. Energize in the state-of-the-art fitness center, plunge into the indoor swimming pool or outdoor pool with patio. Take advantage of faxing and printing services in the 24-hour personal office nook. Our boardroom provides conference-style seating for up to 12 guests, and feature a 55-inch LCD TV.

Contact Info

Brands

  • Hampton Inn

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • DINERSCLUB
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Hampton Inn & Suites Dallas East?

A The phone number for Hampton Inn & Suites Dallas East is: (469) 206-6030.


Q Where is Hampton Inn & Suites Dallas East located?

A Hampton Inn & Suites Dallas East is located at 8605 E R L Thornton Freeway, Dallas, Texas 75228


Q What is the internet address for Hampton Inn & Suites Dallas East?

A The website (URL) for Hampton Inn & Suites Dallas East is: https://www.hilton.com/en/hotels/dfweahx-hampton-suites-dallas-east/?SEO_id=YEXTN-AMER-HX-DFWEAHX&y_source=1_MTAwMzc4MDctNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D


Q How big is Hampton Inn & Suites Dallas East?

A Hampton Inn & Suites Dallas East employs approximately 20+ people.


Q What days are Hampton Inn & Suites Dallas East open?

A Hampton Inn & Suites Dallas East is open:
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours


Q How is Hampton Inn & Suites Dallas East rated?

A Hampton Inn & Suites Dallas East has a 4.1 Star Rating from 542 reviewers.

Hours

Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours

Ratings and Reviews
Hampton Inn & Suites Dallas East

Overall Rating

Overall Rating
( 542 Reviews )
314
111
45
23
49
Write a Review

akatsuki koshihikari on Google

image


Matt Zwetzig on Google

image I will start by saying this hotel is generally nice. Its clean and relative new. However, I think the rooms (at least the ones around mine) have electrical issues. I couldnt even plug a single laptop in without it tripping the power breaker. I wasnt running anything electrical other than a lamp and the laptop. The TV was not on, microwave was not in use, etc.
When I went to the front desk, it seemed like I wasnt the only room with the problem at the time, they kindly flipped the breaker after asking what all I had plugged in (my laptop w/a max power draw of 160W - well under a standard circuits capacity). Ten minutes later the power tripped again. This time the front desk accused me of plugging too much in, even though I made it clear it was only a laptop. The only option provided to me was to not plug in a laptop in my room, or Id have to deal with the breaker flipping again and again. I was traveling solo, so it was only me in the room, with one laptop, so thats crystal clear. Either this room doesnt meet current electrical code (odd for a newer hotel), or they have some faulty circuits or in-room equipment that is faulty and drawing too much power. These can be a safety hazard if not properly addressed. I hope thats not the case here.
Ive never had an issue like this at a hotel. By the response I got from the front desk, it seemed like it is a frequent occurrence here at this hotel. The front desk staff that assisted me during this started off nice about it, but got confrontational after the second inquiry as to why my power tripped again. I was not treated with respect and accused of plugging in too much, even after clearly stating what I had plugged in. It felt like they were using the power to my room as leverage on me. When you spend a couple thousand dollars at a hotel to stay for several days, one should expect the power to stay on and to be able to charge and use a laptop in the rooms.
This location probably needs an electrician to resolve some things. Travelers might be able to get by with phone and/or iPad charging, but apparently a single laptop being plugged in is over doing it. Good luck fellow travelers, perhaps bring a solar generator with you if staying here on business!
Ive been a loyal Hilton brand guest for over a decade, travel frequently for work, and even own Hilton Grand Vacations property. Ive never had one issue that wasnt dealt with immediately and with a smile. This is not meant to knock Hilton. But, this encounter at this Hampton Inn has been one the most frustrating hotel experiences of my life.
Kudos to the housekeeping staff, 5-stars there!

Business Response on Google Apr 6th, 2024
Dear Mr. ZwetzigThank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration you experienced due to the electrical issues in your room.Your comfort is our top priority, and we understand the importance of a seamless and enjoyable stay for our guests. We deeply regret that we did not meet your expectations in this regard.Please rest assured that we are actively investigating the root cause of the electrical issues and taking necessary steps to address the problem. Your feedback is invaluable to us, and we are committed to resolving these issues to ensure a better experience for all our guests in the future.We also apologize for any frustration you experienced with interactions with our staff. We will be addressing this matter internally to ensure that all our guests are treated with the utmost respect and professionalism.We appreciate your loyalty as a Hilton brand guest and sincerely hope that you will give us another chance.

Greg Yemm on Google

image Overall had no issues with the hotel. My only complaint has nothing to do with anything local management can control. I have recently stayed at multiple Hilton properties that have barn doors on the bathroom. This is just dumb, it lacks privacy and doesn't create a proper separation to control steam and odors.

Business Response on Google Apr 7th, 2024
Hello Greg, thank you for taking the time to share about your stay with us at Hampton Inn & Suites Dallas East. Your comments are important to us and we will keep them in mind as we are always working to improve our guest experience. We value your loyalty as a frequent Hilton guest, and we look forward to earning a full five stars from you in the future.

Sabrina Rogers on Google

image


Alex Jinks on Google

image The manager was stoned out of his mind on pills and couldn't even check his email properly to verify me. Avoid this place and stay at one of the 3 others that are directly next to it. Edit - the only thing that is declining is the mental capabilities of the people that run this place. I'm typing this, in a room, run by people that aren't too high to process payments, 150 feet away from your crack den. I used the same card to pay for it, so that's crazy!

Business Response on Google Apr 2nd, 2024
Mr. Jinks When a person is requesting for a 3rd Party to for their room, the form and docs required to be completed/returned within X amount of days prior to the arrival date. After reviewing the email that was received to the secured corporate email, the document was complete nor did we receive all the proper documentation. After several email threads we finally received all documents, but unfortunately the payment declined. Along with the attempt to run your personal card.

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Overall Rating

Overall Rating
( 542 Reviews )
314
111
45
23
49

Write a Review

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