Extended Stay America - Dallas - Greenville Ave.

Chamber Rating

3.2 - (902 reviews)
304
143
116
91
248

About
Extended Stay America - Dallas - Greenville Ave.

Extended Stay America - Dallas - Greenville Ave. is located at 12270 Greenville Ave in Dallas, Texas 75243. Extended Stay America - Dallas - Greenville Ave. can be contacted via phone at 972-238-1133 for pricing, hours and directions.

Contact Info

  •   972-238-1133

Questions & Answers

Q What is the phone number for Extended Stay America - Dallas - Greenville Ave.?

A The phone number for Extended Stay America - Dallas - Greenville Ave. is: 972-238-1133.


Q Where is Extended Stay America - Dallas - Greenville Ave. located?

A Extended Stay America - Dallas - Greenville Ave. is located at 12270 Greenville Ave, Dallas, TX 75243


Q What is the internet address for Extended Stay America - Dallas - Greenville Ave.?

A The website (URL) for Extended Stay America - Dallas - Greenville Ave. is: https://www.extendedstayamerica.com/hotels/tx/dallas/greenville-ave?channel=gmb-listing&utm_source=google&utm_medium=organic&utm_campaign=gmb_listing


Q How is Extended Stay America - Dallas - Greenville Ave. rated?

A Extended Stay America - Dallas - Greenville Ave. has a 3.2 Star Rating from 902 reviewers.

Ratings and Reviews
Extended Stay America - Dallas - Greenville Ave.

Overall Rating

Overall Rating
( 902 Reviews )
304
143
116
91
248
Write a Review

Susy North on Google

image A lot of people live in this hotel. I never saw anything but oatmeal packets and coffee for their free "breakfast".
I wanted new towels as we got wet in the rains. I was made to feel like a criminal twice, and told I couldn't have them since towels were only replaced twice a week. What?
Noteworthy details: The room was stinky and caused me to have a sore throat every night. The people in the room above us were openly smoking a joint out the window.

Business Response on Google Apr 11th, 2024
Dear Susy, Please accept our sincerest apologies for the issues you experienced during your stay. Your feedback is valuable to us, and we remain committed to providing our esteemed clients with the highest level of service. Rest assured that we take your concerns seriously and will work diligently to address them with the relevant team members. Your satisfaction is our top priority, and we hope to provide you with a seamless experience should you choose to stay with us again.Sincerely,Hotel Management

Alan Christian Guevara Velsquez on Google

image Dangerous area. Railway Station and Walmart are disputed gang areas. Junkies come in and ask for the bathroom, no security guard on site. The stove didn't work at all. Staff is friendly and the rooms clean enough, but other reviews are spot on. Arrive early and don't go out at night. The big room is on the ground floor.
Safety: No security guard at the entrance, walmart and railway walkable but never felt safe around them.

Business Response on Google Apr 9th, 2024
Dear Alan Christian Guevara Velásquez, Thank you for sharing your experience with us, and we apologize for any concerns regarding safety during your stay. Ensuring the safety and security of our guests is our utmost priority, and we take your feedback seriously. We're glad to hear that you found our staff friendly and the rooms clean. Rest assured, we're actively addressing the issues raised, including the malfunctioning stove and security measures. Your feedback helps us improve, and we appreciate your insights. We hope to have the opportunity to better meet your expectations in the future. Sincerely,Hotel Management

alexadiazh on Google

image The truth is I felt very unsafe, I'm sorry the place is a bit dark and old

Business Response on Google Apr 7th, 2024
Dear alexadiazh, Thank you for sharing your feedback, and we sincerely apologize for the experience you had during your stay. Ensuring the safety and comfort of our guests is our utmost priority, and we regret to hear that you felt unsafe. Your concerns regarding the lighting and condition of the property are taken seriously, and we will address them promptly to enhance the overall experience for our guests. Please know that your feedback is invaluable to us, and we appreciate your honesty. We hope to have the opportunity to welcome you back in the future for a more positive experience.Sincerely,Hotel Management

Michaela Unden on Google

image Less than one star is not possible.
Problems started when we checked in and continued when we saw the room. The smell was terrible. We had the air conditioning on and the windows open during our stay. Beds were good and clean. There were still towels and clothes from the previous store in the store.
There was no toilet paper.
When I asked the receptionist, I was told: "I don't have one". But I couldn't find out whether there isn't one in this hotel or whether the reception doesn't have one.
This hotel, if you want to call it that, was the worst in my many years of travel to the USA
Depending on your family, you choose this accommodation. If we had had more time to search, our choice would certainly have been different.

Business Response on Google Apr 7th, 2024
Dear Michaela Unden, Thank you for sharing your experience with us. We apologize for the inconveniences you encountered during your stay. Ensuring a comfortable and pleasant experience for our guests is our priority, and we regret that we fell short of expectations. Your feedback is invaluable, and we're addressing these issues promptly to improve our services. We appreciate your understanding and hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Management

Ari Rider on Google

image Staff was very friendly. Weird smell in room may have led to the demonic dreams and blood stained sheets that we woke up with. Continental breakfast. 6/5. Highly recommend.
Nearby activities: Being possessed (possible).
Safety: May be haunted.
Noteworthy details: There literally is blood on the sheets.


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( 902 Reviews )
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