Wells Fargo Bank

I came in to get an endorsement on a check. A stamp. Should have been in and out. I have been here nearly 30 minutes now. I am now sitting in a chair watching people who came in after me wrap up and leave. Every single person working here seems to either be new or undertrained, including the manager. He has walked back and forth between tellers but doesnt seem to be speeding the process up at all. I was told to come here instead of another branch because they are always properly staffed. I dont know how long its been since that person was last in this branch but that is absolutely not my experience, and from looking at other reviews, it seems clear that what I am experiencing is the norm here. I will not be back to this branch.
Mar 30th, 2024

Whoever I just talked to was a great banker and had extreme professionalism.
Feb 21st, 2024

Wait is ALWAYS long here in lobby. Each time WELL OVER 25 MINUTES. Current visit today 34 mins and counting. Line almost out of door, and tellers are rude as well. 0 stars is a more fitting rating. Sadly, based off reviews this has been the same for years. Avoid this location if you can. Maria is by far the worse, every time she helps someone, she tells the next person can you give me a minute. Lady we have given plenty, DO YOUR JOB
Jan 28th, 2024

wish I could give them a ZERO star review but phone line is never available and customer service is non existent. Waiting time is unacceptable considering closing all accounts here!
Oct 31st, 2023

Without any people at the ATM at 9am.
Oct 1st, 2023