Wells Fargo Bank

I came into the Monfort Tollway branch to attempt to open a savings account. I was told to go online. I then told the Teller (who was training a new person) that I don't have space on my phone for the app and that I have glaucoma. I asked do you guys have brochures on information regarding savings account rates? I was told again to go online. My debit card was torn and I needed a new one. I was told a 3rd time to go online and "there should be an app you can use with assistive technology". I then asked her when did Wells Fargo become so anti customer service? And for her name. She proudly gave me her name as if to say---> I am not going to just treat you badly, I am going to do it with pride and violate your civil rights under the ADA act. I am taking my money elsewhere. 12-20-23
Dec 10th, 2023

Worst Wells Fargo Ive ever been to. Card stolen at this location and employees are useless and act like they couldnt care less.
Oct 12th, 2023

Worst Wells Fargo by far. Would like corporates number to file a complaint directly. How is the commercial line going to hold you up 45 minutes? It doesnt make any sense! I want someone to reach out to me if not I will get in touch with a higher up.
Sep 30th, 2023

Firstly, Id like to thank Robert for all the help he provided, and for going above and beyond to help me with my issues. He was professional and determined to get all my issues resolved! 5 stars service here!
Sep 8th, 2023

Terrible commercial drive-thru service. Waited 25 minutes behind a single car and when it came to my turn I pressed call and no one came for another 13 minutes. Not the employee's fault that this branch is choosing not to staff appropriately on a Friday afternoon
Sep 5th, 2023