H&R Block

Rita the Tax professional was very knowledgeable and eased my tax worries. 5 stars!
Mar 30th, 2024

Mar 21st, 2024

All and all a terrible experience from the moment I walked in the lady I had an appointment with (Rita) was closely looking at my paper work while the receptionist had it then took me to the back and was awful to me. Basically saying I should leave and come back next year if I decide to make more money. Completely humiliating.
Mar 15th, 2024

Excellent service, I am happy, they helped me do my taxes very quickly and easily and gave me some recommendations. Thank you so much.
Mar 6th, 2024

Horrible! Valerie my tax professional... didn't tell me what all I needed to bring in to the office to file Jan 4th for my scheduled appointment, and told me i had to add up all my receipts and income. We did what we could and I returned the next day with what I was told would be acceptable. Got denied, she put my ss# in wrong. Got denied again, she said it was my name. Got denied again and was told it's my name. Got denied again and was asked to go into the office, found out it my my health insurance numbers wrong. Figured that out and was told to expect my return by the 12th. Today I found out its expect on the 27th of February... originally filed Jan 5th. Called today Feb 13th 2024, asked for the number to call for Corpus main office, she said "Google it like you did our number!" Then hung up on me! Straight hung up with an attitude they charged me over $400 to mess up everything and where Horrible with any kind of customer service. Stay away from flour bluff location. Shame on you at this location, maybe if Valerie wasn't on her phone FaceTime with her son the the whole time she might have at least got something done, our if the manager that she had to ask questions on everything about would've gave me 1 shred of decency I would gave them 2 stars, but this was the worst experience of filing taxes ever in my life! I'm 40
Mar 4th, 2024