Dr. Aftab Mahmood

Shout out to Jennifer, Shay and staff at Dr. Mahmood's office. They were kind and compassionate from our first phone call. I have been searching for a hematology doctor for a little over a month. I got in right away for a visit, and Dr. Mahmood was kind and came up with a plan to proceed with my treatment. I am looking forward to future visits.
Nov 1st, 2021

Oct 28th, 2021

Was referred to Dr. Mahmood to collaborate with MD Anderson. They called to tell me I had no need to see Dr. Mahmood since I would be going to MDA. I called to request to see him and receptionist hung up on me and told my PCP that I declined! RUDE..Staff is rude, no comment on Dr. Mahmood since i wasn't able to meet him.
Jul 14th, 2021

If you want to get poor customer service and fight for what you need medically than go to Dr. Aftab Mahmoods. My Wife needed an iron fusion urgently for over a month during pregnancy with critically low iron levels. After weeks of a simple iron infusion needing to be ordered, we had to call and go back and forth with nurse Wendy about things like the insurance hasn't responded the infusion center hasn't responded, excuse after excuse. More like she was to busy or to lazy to pick up a phone and make it happen efficiently. Eventually contacted the "Office manager". No immediate resolve. After calling with no answer a few mornings later, we ended up directly calling the infusion center that was supposedly the reason for the hold up, only to find out thatthat the incorrect iron infusion was ordered days ago, they had contacted them back to let them know, and Mahmoods office hadn't replied. I feel bad for Dr. Mahmood because his staff is ruining his name. Maybe their aren't enough options in town so they are just used to collecting insurance, but wow. This is the health field. Efficiently in these matters is something to be expected.
Apr 11th, 2021

Nov 25th, 2020