STAR Financial Credit Union

Its a nice hometown bank.
Sep 12th, 2023

This workplace and their employees are thieves. They take advantage of elderly people and still act like normal people. This is very unprofessional. They stole money from my father in law and stated it was ok and did not even notify him of the transaction. Luckily he checks his account every night. The money they took from him added to my account and claim they cannot reimburse him. They are doing illegal transactions and should be held accountable. I will report them to the BBB as well. For new customers please do not use this credit union as they will take your money and perform illegal transactions.
Aug 27th, 2023

May 31st, 2022

Destiney and Alexandria are always my go to workers ! Both very professional and extremely knowledgeable! Always an amazing experience when it comes to these two young ladies !
May 30th, 2022

Awful bank, only reason why I stay banking with them is because it's easier for transferring money to my mother when needed cause she won't leave them. They have horrible customer service. I recently went in person to order checks because the online site would not let me and said I needed to contact them so I figured it would be easier in person. The teller tells me they do not have a book or any way to show the check options...she took a few not good looking pics on her personal cell phone for me to look at and decide. I went with what I thought looked the best on the choices I was shown. Then I made it very clear that I only wanted my name and address as I've always had on the checks, she verified my name and address. I received the checks yesterday, and it has my phone number on them. I'm not happy about this!
Jan 20th, 2023