ProSource of Coppell
-
989 W Sandy Lake Rd
Coppell, TX 75019 - 972-449-0367
Hours
Chamber Rating
-
Abel Mora
Nov 3rd, 2023 -
Tina Gleisner
After this review and an email, my replacement tiles are being provided and I changed my review from a one to a three. Spent a nice sum of money on tiling only to find out one of the boxes had broken tiles. Instead of replacing that box, it was recommended we use the broken tiles for cuts, that are always needed. I recommend you give me what I paid for and let me decide what tile I cut and what I dont. Not impressed.
Oct 1st, 2023 -
Phyllis Glenn
Tony Arnold was excellent He went out of his way to make sure our selections were exactly what we needed. ProSource definitely has customer service front center. It truly was a stress free experience.
Sep 28th, 2023 -
Kevin Trimble
Feb 17th, 2023 -
Isabelle Engler
[Final edit] The correct door latches were delivered and installed in late May. [Update 5/5/21]: ProSource fixed our countertop on 4/9. At first the staff didnt want to cut it to the size according to the spec and asked that they cut a hole in the wall and insert the counter top into the wall. We declined to have our walls cut. They did reluctantly agree and completed the task at the end. As of 5/5/2021, the cabinet door latches that the staff forgot to order as part of our cabinet purchase are still missing with no date for estimated delivery and install. Still waiting and hearing will find time from the staff and vendors. The cabinets were installed back on 3/26/2021. Lets see how long it will take before I come back for an update.Original review from 4/5/21: After 4 months of finalizing agreement and exact spec for our wet bar counter and cabinet design with ProSource and thousands of money paid, our cabinets are missing push mechanism and the installation team installed an incorrectly measured and cut quartz countertop to my wet bar. The countertop is popping out of the corner like an eyesore as pictured. I've spent countless hours on this renovation to remove the previous wet bar that stuck out of the corner in order to create a modern look flushed to the wall. Well, ProSource slapped it right back regardless of the months we've spent on the spec. When we reported the issue and missing piece, no solution is confirmed. It's been 7 days and I'm still waiting to hear back from ProSource as to when the team is going to make the fix according to the agreed-upon spec. I will update here when I receive an update for a solution to replace the countertop to the spec and supply the missing mechanism. So far, I've only experienced incompetency and do not recommend ProSource.
Nov 16th, 2023
About
ProSource of Coppell
ProSource® of Coppell is the product source for trade professionals and their homeowner clients looking to complete their next flooring, kitchen, or bath remodeling project. Housing everything you need in one convenient location, ProSource Wholesale® will convert your home improvement vision into a reality. We’ll keep you on budget with low, wholesale pricing, and our online project management tools provide you with 24/7 support. Plus, you’ll have a dedicated account manager to provide personalized service from start to finish. View current promotions, browse our extensive product catalog, and explore inspiring project possibilities on our website.
Contact Info
- 972-449-0367
Products
- Bath
- Flooring
- Kitchen
Services
- Tile store
- Wholesaler
- Carpet store
- Kitchen remodeler
- Wood and laminate flooring supplier
Brands
- ProSource of Coppell
Questions & Answers
Q What is the phone number for ProSource of Coppell?
A The phone number for ProSource of Coppell is: 972-449-0367.
Q Where is ProSource of Coppell located?
A ProSource of Coppell is located at 989 W Sandy Lake Rd, Coppell, TX 75019
Q What is the internet address for ProSource of Coppell?
A The website (URL) for ProSource of Coppell is: https://www.prosourcewholesale.com/showrooms/tx-prosource-of-coppell?utm_source=GBP&utm_medium=Organic
Q How big is ProSource of Coppell?
A ProSource of Coppell employs approximately 20+ people.
Q What days are ProSource of Coppell open?
A ProSource of Coppell is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Q How is ProSource of Coppell rated?
A ProSource of Coppell has a 4.7 Star Rating from 108 reviewers.
Hours
Ratings and Reviews
ProSource of Coppell
Overall Rating
Overall Rating
( 108 Reviews )Abel Mora on Google
Tina Gleisner on Google
After this review and an email, my replacement tiles are being provided and I changed my review from a one to a three.
Spent a nice sum of money on tiling only to find out one of the boxes had broken tiles. Instead of replacing that box, it was recommended we use the broken tiles for cuts, that are always needed. I recommend you give me what I paid for and let me decide what tile I cut and what I dont. Not impressed.
Phyllis Glenn on Google
Tony Arnold was excellent He went out of his way to make sure our selections were exactly what we needed. ProSource definitely has customer service front center. It truly was a stress free experience.
Kevin Trimble on Google
Isabelle Engler on Google
[Final edit] The correct door latches were delivered and installed in late May.
[Update 5/5/21]: ProSource fixed our countertop on 4/9. At first the staff didnt want to cut it to the size according to the spec and asked that they cut a hole in the wall and insert the counter top into the wall. We declined to have our walls cut. They did reluctantly agree and completed the task at the end. As of 5/5/2021, the cabinet door latches that the staff forgot to order as part of our cabinet purchase are still missing with no date for estimated delivery and install. Still waiting and hearing will find time from the staff and vendors. The cabinets were installed back on 3/26/2021. Lets see how long it will take before I come back for an update.
Original review from 4/5/21: After 4 months of finalizing agreement and exact spec for our wet bar counter and cabinet design with ProSource and thousands of money paid, our cabinets are missing push mechanism and the installation team installed an incorrectly measured and cut quartz countertop to my wet bar. The countertop is popping out of the corner like an eyesore as pictured. I've spent countless hours on this renovation to remove the previous wet bar that stuck out of the corner in order to create a modern look flushed to the wall. Well, ProSource slapped it right back regardless of the months we've spent on the spec. When we reported the issue and missing piece, no solution is confirmed. It's been 7 days and I'm still waiting to hear back from ProSource as to when the team is going to make the fix according to the agreed-upon spec. I will update here when I receive an update for a solution to replace the countertop to the spec and supply the missing mechanism. So far, I've only experienced incompetency and do not recommend ProSource.
Overall Rating
Overall Rating
( 108 Reviews )Write a Review
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