Ideal Dental Cibolo

Apr 6th, 2024

It was my first visit and I was very impressed. Everyone there was very friendly, professional and helpful
Apr 2nd, 2024

Please don't go here. I had the worst experience I've ever had at a dentist's office. I initially went in for a cleaning, which they can't schedule until after they take all the X-rays and a quick exam, which I have never experienced before this place, and then tried to schedule me for a ton of work. When I got there the 2nd time to do some work, I decided to have a cavity filled and my crown put back on instead of an extraction bridge, etc., because I had an outside appt. with an oral surgeon. They were not happy with me. Going outside their office is frowned upon. They want you to use their oral surgeon, and they wanted me to decide right then to allow them to do an extraction and bridge. When I said I didn't want to, they sent the billing lady in, and she asked me why, no joke, about three times. I finally asked why I needed to explain why I didn't want a procedure done, and I was ready to leave in tears. Also, even with two insurances and getting regular cleaning with X-rays, a cavity filled, and a crown recemented, they're trying to straddle me with another $200 bill when I've paid $200 out of pocket already. Do not settle for this place just because you have Tricare Dental. I will never step back in here again. Also, there was only one friendly worker there.
Apr 2nd, 2024

It was fast and quick
Mar 22nd, 2024

Very nice and pleasant experience. Friendly staff and very accommodating
Mar 15th, 2024