Suddenlink
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398 County Rd
Burkburnett, TX 76354 - 844-338-9972
Chamber Rating
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Sam Lee
Just get Vexus. Suddenlink internet will go out sporadically and they wont send anyone for a week. Suddenlink is awful
Aug 11th, 2021 -
Marla
TV connectivity is intermittent 1-2x a month. There were times when I didnt have TV service for a couple days. Internet service was good. Regularly change the price of the service package. Not forgiving with payment missed. Not convenient to drop services. One has to call customer service to disconnect and then drop equipment at a local site. Local site wont do both for you.
Mar 30th, 2021 -
Taylor Perry
Dec 19th, 2020 -
Whitestar
I can't get through to a person. I try to disconnect and still get billed. I have to drive nearly A hundred miles to return the equipment.
Dec 16th, 2019 -
Robert Douglas
One star is too many. Absolute worst experience in my entire life and I am 52. That is not an exaggeration. I don't think I was ever able to connect to the internet for greater than about 30 minutes. It constantly went out. There was one time it went out for multiple days before they fixed it. I canceled my service in September yet they are continuing to bill me. I spoke with someone after waiting on the line for about 30 minutes and she confirmed that my account was closed. I owed a balance and I told her that I would gladly pay it but would not pay for anything past the cancelation date. She told me she understood but was not able to clear the account. She said a supervisor would call me within 24-48 hours to clear it up. That was about two weeks ago. Since then, I did get another bill with another month of service added on.
Nov 18th, 2019
Contact Info
- 844-338-9972
Questions & Answers
Q What is the phone number for Suddenlink?
A The phone number for Suddenlink is: 844-338-9972.
Q Where is Suddenlink located?
A Suddenlink is located at 398 County Rd, Burkburnett, TX 76354
Q What is the internet address for Suddenlink?
A The website (URL) for Suddenlink is: https://www.suddenlink.com/our-company/areas-we-serve/texas/burkburnett
Q How is Suddenlink rated?
A Suddenlink has a 1.1 Star Rating from 11 reviewers.
Ratings and Reviews
Suddenlink
Overall Rating
Overall Rating
( 11 Reviews )Sam Lee on Google
Just get Vexus. Suddenlink internet will go out sporadically and they wont send anyone for a week. Suddenlink is awful
Marla on Google
TV connectivity is intermittent 1-2x a month. There were times when I didnt have TV service for a couple days. Internet service was good.
Regularly change the price of the service package. Not forgiving with payment missed. Not convenient to drop services. One has to call customer service to disconnect and then drop equipment at a local site. Local site wont do both for you.
Taylor Perry on Google
Whitestar on Google
I can't get through to a person. I try to disconnect and still get billed. I have to drive nearly A hundred miles to return the equipment.
Robert Douglas on Google
One star is too many. Absolute worst experience in my entire life and I am 52. That is not an exaggeration. I don't think I was ever able to connect to the internet for greater than about 30 minutes. It constantly went out. There was one time it went out for multiple days before they fixed it. I canceled my service in September yet they are continuing to bill me. I spoke with someone after waiting on the line for about 30 minutes and she confirmed that my account was closed. I owed a balance and I told her that I would gladly pay it but would not pay for anything past the cancelation date. She told me she understood but was not able to clear the account. She said a supervisor would call me within 24-48 hours to clear it up. That was about two weeks ago. Since then, I did get another bill with another month of service added on.
Overall Rating
Overall Rating
( 11 Reviews )Write a Review
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