Discount Tire

DJ Pena _{on Google}

Mar 30th, 2024

I have always enjoyed doing business with Discount Tire and today just reinforced those reasonings! Scrambling to get my truck ready to go out of town for a late notice job, and being on a tight budget, associate Jasper and the shop team got me in and taken care despite my late arrival, 16:00, with them closing at 17:00. Jasper was extremely helpful and the shop team very expeditious. Will definitely continue using and recommending Discount. Thanks guys.
**psa- the only reason I didn't give 5 stars is because I don't believe in perfection,always room for improvement...but these guys scare the hell out of it **

Cody Foote _{on Google}

Mar 30th, 2024

They will scratch and gouge your wheels and tires when breaking down and mounting, then give you the run around through some 3rd party claims department. This is the second time this has happened to me. Will never use discount tire again. Worn out equipment and inexperienced employees cause needless damage to your property. Go to a professional. You pay for what you get.

Craig Logan _{on Google}

Mar 27th, 2024

Called the Discount Tire at Parkdale Mall. Asked Jasper for the tires I needed. He said he had some Rocky Mountain tires for 160 each. I asked if they had them in stock. The answer was yes. So I drive 20 miles to be told there is none in stock and the closest price range was 200 for the Cooper tires. I looked online the night before and was pleased to hear the $160 tire was in stock. Austin was the one who helped and gave me a 10% discount on the tires. Still $120 more for the set than I was expecting to pay.
Discount Tire used to be my tire place exclusively. About 4 years ago that changed when I set an appointment to have tires put on my truck. When I showed up they didn't have the tires and couldn't get them until the next day. Sad part is we had a detailed conversation about getting the tires in stock, setting the appointment, and having them put on. That was the last time I used Discount Tire until today. And it's like this company has a practice of getting the customer into the establishment even if they have to lie to get you there?
This is very frustrating that a company can be so inconsiderate of the customers time, lie to them about in-stock tires, and charge more money. I applied for the card so I could take advantage of the 12 month financing.
Surely the workers can't be so incompetent/inconsiderate that they can't or will not validate tires in stock can they be? I realize they are very busy BUT so am I. And I'm the one helping to keep their jobs secure. Busyness is job security