Econo Lodge Beaumont I-10 South

Great Atmosphere And Friendly Staff I Will Most Definitely Come Back Next Time Im In Town !
Mar 27th, 2024

Very comfortable stay. The gentleman behind the counter was very nice and welcoming. Free breakfast in morning... It wasn't much, but it's not like I paid a lot for the room. For the amount I paid... It was everything you could have needed. Clean room and comfortable bed and nice water pressure in the shower. Nearby activities: Cracker Barrel next door and truck stop across street with Black Bear Diner.
Mar 20th, 2024

Wayyy better then I expected, rooms are so very clean, clean white sheets/pillows, no cigarette burns on covers, smells clean. Nice neat, restaurants/gas stations are right across the street or nearby. Fast and easy check in very friendly front desk service. HIGHLY RECOMMEND!!
Mar 13th, 2024

The room and location were ideal. The beds were great.
Feb 2nd, 2024

We booked this hotel online but, upon arriving, they turned us away because I have a service dog. We spoke with the manager who demanded to know the nature of my disability, which is against ADA regulations. I'm 39 years old and have had this service dog for 11 years. ADA allows a business to ask 1. Is it a service dog (yes) and 2. What service does it provide (alerts and grounding). They are NOT allowed to ask what your disability is. NO kind of business is allowed to ask for your disability. But even after telling the manager, through tears, my disability, his response was that there would be a $100 fee when they find that there was an animal in the room. This is also illegal, but we're not from Texas, we were passing through to get to my father in law's funeral, and rather than go through legal action, we left. I have not received a refund because the online service I booked this room through will not refund me unless the hotel puts in writing that they will approve the refund. The hotel manager has refused to comply. I have disputed the charge, reported the hotel to the ADA, and also reported the booking service to the BBB.
Jan 19th, 2024