Pool-Aide Inc - Pool Repair Service Austin TX, Pool Maintenance Contractor, Swimming Pool Cleaner

Mr.Kenny has been our technician since we began and he is incredible! He is not only professional, but he is very personable as well. We couldn’t ask for a better company to take care of us. Thank you!
May 22nd, 2021

Called for a simple repair. They scheduled twice to fix it then cancelled both times. Excuse was that they had higher priority clients that needed immediate attention. That is just not right.
Sep 17th, 2020

Started out well. Then service quality dropped. Had different cleaners, some were better than others. The worst one spends 5 minutes, cleaning, if that, and leaves. Pool was cloudy, as he didn't put in chemicals, for quite some time. I fired them and was chewed out by the owner, for it! I should have read the reviews before hiring them in the first place. Hired a new company.
Aug 8th, 2020

I have had a number of issues with Pool Aide. If I am lucky they come by and vacuum but they do not change the filters so the in pool cleaning does not work. I have had my tech quit and no one come until I called and they then assigned someone else. I called this week to ask that they change the filter because it is so clogged and this was after asking them to check the pool two weeks ago. They chose to terminate Immediately because they do not have enough staff to clean the pool appropriately. They do have enough staff to bill me just not actually maintain the pool. Try someone else, they can not be any worse than Pool Aide.
Feb 3rd, 2020

Aug 9th, 2019