Quality Roofing Austin

Roan Stepp _{on Google}

Aug 16th, 2023

I reached out to Quality Roofing in Austin to quote our Multifamily property and I was very impressed with their responsiveness and professionalism. Paul came on-site within a few days of me reaching out and gave a knowledgeable and honest assessment of our needs. Quality Roofing will be 1st on my call list for all of our properties in the future.

Mark Ellis _{on Google}

Aug 7th, 2023

Update 8/9: The owner called and apologized for the lack of communication. He sent Josh (who's really great; he's friendly and seems very knowledgeable) out with a helper to change out our vent. It really sounds like they'd lost a key employee and hired another right when I was trying to get a hold of them, which is why I got lost in the shuffle.
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We used Quality roofing for a new roof in December of 2019, then had them come back out in 2021 to put in some ridge and soffit vents. We think they did a good job both times. However, we've had a leak through one of our penetrations in the roof and had a hard time getting them to come out to do warranty work. They came out a few months ago and worked on it, but it's still leaking. Since then I've called 3 times over the last two weeks and no one has responded. Each time they say sorry, someone will call or be out to look at it in the next day or two, but no call back, and no one comes out. They have LOTS of good reviews, but the company seems to be very different now than it has been in the past. I'd be a little wary of calling them if I had a new roof to put on now. I understand that they're shorthanded, but a company should really stand behind their work better than this...

Ann Palmer _{on Google}

Jul 15th, 2023

We have had such a good experience with Quality Roofing! They were so responsive and available to us, and they communicated with our insurance company so well. Our job was big but they helped it feel manageble.

Dana Warren _{on Google}

Jul 9th, 2023

They are the best roofers. I will surely use their service again.