United States Postal Service
-
1822 W Braker Ln
Austin, Texas 78758 - (800) 275-8777
- Website
Hours
Chamber Rating
-
Arisleyda Sanchez Cruz
Very bad service, I am still waiting for the supervisor's response for a package that apparently was delivered to the wrong mailbox and never appeared. The answer was that on Saturday, March 30, the postmen made the split route and left my package in another place, just like that. Package that contained important documents for a procedure that I am doing and for which I paid. The worst thing is that the person who lost my package is still doing the route. The supervisor was supposed to call me and he never did, the only guidance and explanation he gave me after I insisted so much and after being very upset was to make a claim to USPS as if the lost item were an item.
Mar 31st, 2024 -
Dejan Pantelic
Understaffed! Frustrating environment
Mar 31st, 2024 -
Holly Van Eis
Website said passport walk-in hours are 8-9 am. There were several of us waiting who all read the times on the website. Place didnt even open until 8:30 am. So either the website is wrong, in which case it should be amended, or the employees at this branch dont follow directions, in which case they shouldnt be working here. Either way, dont bother showing up at this location. Theres a reason the ratings are so low. Now I know why.
Mar 31st, 2024 -
Keelan K
Tried to drop off a package. Waited in line 15 minutes just for them to say their system is down and cant accept anything but cash. Couldnt even scan a QR code to ship a package. No sign telling anyone what was going on. This place always has issues like this. No communication and always a slow line. Better off driving 30 min out of the way to a smaller and better post office, but then again, what post office is actually efficient and good?
Mar 28th, 2024 -
Nathan Chisena
I would give this place 0.125 Stars if I could. An hour to pick up mail which only has to be picked up in person because it takes the USPS 6-12 months to replace their cluster boxes, all of which are being broken into across the country since the security is so ridiculously poor.
Mar 25th, 2024
About
United States Postal Service
Visit your local Post Office at 1822 W Braker Ln! The U.S. Postal Service (USPS) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Questions & Answers
Q What is the phone number for United States Postal Service?
A The phone number for United States Postal Service is: (800) 275-8777.
Q Where is United States Postal Service located?
A United States Postal Service is located at 1822 W Braker Ln, Austin, Texas 78758
Q What is the internet address for United States Postal Service?
A The website (URL) for United States Postal Service is: https://tools.usps.com/find-location.htm?location=1355271&utm_source=website-url&utm_medium=search&utm_campaign=yext&y_source=1_MzM5NjkxMS01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Q How big is United States Postal Service?
A United States Postal Service employs approximately 20+ people.
Q What days are United States Postal Service open?
A United States Postal Service is open:
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: 8:30 AM - 1:00 PM
Q How is United States Postal Service rated?
A United States Postal Service has a 1.6 Star Rating from 527 reviewers.
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Ratings and Reviews
United States Postal Service
Overall Rating
Overall Rating
( 527 Reviews )Arisleyda Sanchez Cruz on Google
Very bad service, I am still waiting for the supervisor's response for a package that apparently was delivered to the wrong mailbox and never appeared. The answer was that on Saturday, March 30, the postmen made the split route and left my package in another place, just like that. Package that contained important documents for a procedure that I am doing and for which I paid. The worst thing is that the person who lost my package is still doing the route. The supervisor was supposed to call me and he never did, the only guidance and explanation he gave me after I insisted so much and after being very upset was to make a claim to USPS as if the lost item were an item.
Dejan Pantelic on Google
Understaffed! Frustrating environment
Holly Van Eis on Google
Website said passport walk-in hours are 8-9 am. There were several of us waiting who all read the times on the website. Place didnt even open until 8:30 am. So either the website is wrong, in which case it should be amended, or the employees at this branch dont follow directions, in which case they shouldnt be working here. Either way, dont bother showing up at this location. Theres a reason the ratings are so low. Now I know why.
Keelan K on Google
Tried to drop off a package. Waited in line 15 minutes just for them to say their system is down and cant accept anything but cash. Couldnt even scan a QR code to ship a package. No sign telling anyone what was going on. This place always has issues like this. No communication and always a slow line. Better off driving 30 min out of the way to a smaller and better post office, but then again, what post office is actually efficient and good?
Nathan Chisena on Google
I would give this place 0.125 Stars if I could. An hour to pick up mail which only has to be picked up in person because it takes the USPS 6-12 months to replace their cluster boxes, all of which are being broken into across the country since the security is so ridiculously poor.
Overall Rating
Overall Rating
( 527 Reviews )Write a Review
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