Newman's Automotive

Newmans is my go-to local mechanic. They have excellent service, treat their customers with care, and have fair prices. I trust their work. They are responsive and communicative.
Apr 11th, 2024

Good honest mechanics. Only people in town I trust with my 4Runner
Apr 9th, 2024

Apr 9th, 2024

I recently visited Newman's Automotive for an oil change and some repairs on my vehicle, and I couldn't be more impressed with the service I received. From the moment I walked in, the staff made me feel welcome and at ease. They took the time to thoroughly explain the issues with my car in detail, breaking down the necessary repairs and why they were needed. What really stood out to me was their approach - there was absolutely no pressure to upsell or push unnecessary services. They simply presented the facts and allowed me to make an informed decision about how to proceed.. I definitely will recommend them to anyone in need of honest, reliable service.
Apr 8th, 2024

Barley wanted to give this place 2 stars. Ryan was the front counter person I spoke to about my car and he had really great customer service while I was there and since hes fairly new I gave him the benefit of the doubt. I didnt understand why he said my private information loud enough for anybody in the shop to hear including apt #. (just write it down or let me see) but other than that this shop is definitely fishy. I went in knowing I had a wheel bearing issue but for them to check my motor mounds. I was assured they will look over the vehicle for all remaining issues. A guy came in after me to pick up his vehicle and as he was picking up his car he found that they did do a oil change on it #1 the guy up front told him it will be about 15mins to do it 15mins turned into about 1hr+ & he told them he would never come back there again. & I should have just got up and did the same. After waiting about 2hrs and still not knowing what there going to do to my car. I was told they would give me a loaner vehicle until they process my insurance and do the repairs. Still not knowing what they were fixing. The loaner vehicle they gave me also had a tire issue the tire pressure light was on and it was dirty (have pics). So I called them and told them about this and I believe Tracy answered and she laughed it off and said as long as it doesnt get a flat after a couple hours I decided to call my insurance and see if they even contacted my insurance and indeed they did not. At this point I decided to get my car cause who knows what could be going on. So when I return the vehicle they asked if Ryan went over the issue. Which not really they stated it was the wheel beering but I already knew that and then some YT GUY assuming is David or Mr. Newman couldnt be certain since they NEVER introduced theirself. Said well why did you bring it in?? So at this point Im leaving and he taps on my car and asked if I read the loaner car policy because it smells so he threatened me with a cleaning fee. Really made me think about contacting my lawyer on this. NEVER WILL GO AGAIN WOULD NEVER RECOMMEND
Apr 11th, 2024