Ian Lisnow: Allstate Insurance

Great agency Evelyn and her staff are knowledgeable, helpful and user friendly
Mar 22nd, 2022

Feb 15th, 2022

Sep 16th, 2021

Sep 11th, 2021

The agency seems to be ok. I just seem to have a lot of problems with different Allstate agents calling me even though I am already with Allstate. It is getting irritating. What bothers me most is that my agent asks me to waste my time to give them the information about who called me. Seems a bit backward, they should know who their customers are so their own agents dont call existing customers. Also their IT system seems to be screwed up when I get my auto insurance bill and the email says it is due August 15, but their app says it is due September 15. Update: 3-18-2022. The calls from other Allstate agents stopped after I told enough of them that I already had Allstate. Also their app has improved a great deal. I actually like it quite a bit. I am leaving Allstate as my insurer. I was quite happy with the service, but my premiums kept going up even without any claims. I would have preferred to keep at least one policy with Allstate, but all insurers make that choice impossible. They take away discounts if you dont bundle policies. I guess that is just how it is in the insurance industry.
Mar 19th, 2022