MaidPro Central Austin

Our cleaners, Betty and Diana, did a fantastic job on our home! With our two kids and a dog, we are so thankful that our home is at least clean for the Holidays haha. Service: Standard cleaning
Jan 6th, 2024

Do not use this service. They will only waste your time. I had more than one appointment where they did not communicate with me and push the time back by literally hours. When they tried to make up for it and said they would come first thing the next day they were again late and pushed the time to another three hpurs. Their services pretty expensive and its not worth it if theyre not gonna show up on time. Also chelsy Said that she would communicate with me and did not even though I asked her to. I was the one calling them when their own deadline had passed. Dont use this service.
Dec 26th, 2023

The MaidPro team did a sparkling clean. When a light fixture broke during cleaning, the management team made it right. I really appreciated that kind of integrity.
Oct 11th, 2023

The two team members that came to my house did a really great job so much so that my landlord asked me who I had used so she could also use maidpro for other properties. The only reason I didnt give 5 stars is because the team accidentally broke one of my blinds which isnt a big deal AT ALL - it happens. But when I called to politely let them know the woman in the office basically called me a liar and made it out like I was trying to scam them. Shockingly bad customer service after spending several hundred dollars.
Jul 6th, 2023

We used to be customers of MaidPro. First, be weary of the reviews as they will give people incentives for positive reviews. Where to start... most of the time its been good but there have been several occasions leading to this review. First, they literally sent someone tweaking to clean our house. We didn't feel comfortable at all. Second, they go through employees like crazy. For a while we had a guy named Andrew who was great. But you never know what the quality will be like. It's never consistent. The final straw was the last time we had our house cleaned the cleaners completely destroyed our $200 smart lock on the way out. I tried to come to a good resolution with the "manger/owner" the said thing like, "can't confirm whether we did it or not" and "we're still gathering information" instead of just crediting me for the damage. Needless to say, I cancelled my services and will try to recoup monies owed back to me. Wish me luck. Stay away Service: Standard cleaning
Jun 4th, 2023