ERA Courtyard Real Estate

Exceptional service
Mar 10th, 2022

Very good hospitality
Jun 5th, 2021

Our neighbors house is for sale across our street. So, when the realtor brings a client to show that house, they park in front of our house or others. I called the office and couldn’t get any help from the receptionist, she transferred me to the office manager named Trish (Tricia). I asked her if it was normal practice to have her or her clients park in front of others peoples houses. She then stated that “the street” was not owned by us and they could park there if they wanted. I then asked, are you going to help pay our property taxes then? Her statement was just “wow”. I then said, why aren’t your realtors and clients parking in the driveway. She stated that, well that would be rude on our part to park in the driveway of the house their selling. Really??? You have no idea if the houses around the house you’re trying to sell, needs that space for the vehicles they own to park in front of their own house. Your lack of consideration, your lack of courtesy and respect for the houses around the house your trying to sell, speaks volumes about how your company is ran! Your answers to me and the fact you could careless earned you this review.
Oct 28th, 2021

Not once but TWICE! Wendy Collier and the team at ERA have sold us a house, and 3 years later (after my retirement) help me sell the same house. She listened to what we wanted when we arrived in Amarillo. Did NOT upsell us on anything out of our range. Found our beautiful home and then, 3 years later after we retired, we did NOT hesitate to reach back out to her and the team to help sell it. Not only was it during a national Pandemic, but, throw in a SNOWPOCALYPSE event and the final week of our closing was that 2021 Polar Vortex. If you knew the news for Texas, then you know it was one epic event. Wendy was there every step of the way to ensure not only did we finalize the transaction, she took precautions to ensure the home didnt freeze. If Wendy could be my realtor (for every home transaction across the United States, I would have her for sure. Did I happen to mention that while the sale was going on, my family and I had already moved to Florida to help my senior citizen mother also move. So basically Wendy did the brunt of all the work and ensured the home was sold. 10 of 10. Would recommend!
Feb 24th, 2021

We just used Angela Johnston. This was the worst experience ever. Her famous words were I am good at stalling. Yep she was most definitely good at it. She answered our calls up till we signed the contract. Once we signed I swear to God she never answered. I even sat up road and called. There was nobody at office and she texted back with "With a client." She is the biggest liar ever. We even tried calling one time and we got a text back saying she was in the cleaners. Then she went threw our lender on our new house to relay messages. I wished I could share text messages cause I sure would. It was so bad she got blocked from all calls, texts and emails on every phone we have. They cost us a bunch of money. They don't deserve one star but only way I could write a review. I am telling you don't use this company. I could go on and and on about stuff that happened. Don't say I didn't warn you.
Sep 11th, 2020