Americas Best Value Inn Wildersville

One of the best places, we had a very friendly dog named Goofy that greeted us. We will be back in the fall
Apr 1st, 2024

Very nice and comfortable king size bed, but the free breakfast was limited.
Mar 30th, 2024

The service desk was nice but our room was dirty. Our feet were black from walking barefoot on the floors.
Mar 29th, 2024

We definitely overpaid for this room. The room attendant was very nice but that was about the only good thing. Rooms: They were pretty run down and the non smoking room and holes in the covers. Food & drinks: I'm grateful for free breakfast, but it wasn't very good or very much.
Mar 16th, 2024

Traveled from Texas to Nashville to meet my sister. Needed a basic place to stay the night on a budget. Looked for in between Nashville and Memphis, affordable and clean. Checked in after 3 on the way to Nashville to drop off our stuff. The lady at check in was nice. Got back around 1030. I laid down in my bed while my best friend took a shower. She got out and went to lay down on her bed and noticed something. Unfortunately, we quickly discovered it was a bed bug. Killed it and took a picture. I went up to the desk around 11 after getting dressed to show the lady. Showed her the picture and she looked at her computer confused and had a look that said "I can't help you" (she didn't say anything). I informed her that, at that point, we didn't feel comfortable staying to which her response was "I can't give you a refund." No apology, no here's who you can talk to, etc. Just "I can't give you a refund." We loaded the car, turned in room card and she did say "thank you". Things happen with hotels. The last visitor to that room may have left the bug. I don't know. But apologize or something. Who wants to sleep in the room after seeing a live bed bug. We ended up driving back to Texas, round-trip, getting us back home at 930am. We left Saturday morning at 7am so over 24 hours driving because our sleep budget was literally wasted. I've called Expedia where we booked and they have escalated my concern for a full refund. If I'm refunded, I'll gladly update the post to show they did what's right. I will say, had it not been for the bed bug, the bed was comfy and the pictures in listing were accurate as described. I did see a cereal breakfast but don't know what else is offered as we obviously weren't there to experience. The location was very convenient. Edit #1 in response to owner reply: thank you for your response. If our refund is processed (as it was not our intent not to stay) we will gladly give you another chance. I appreciate the professional and quick reply you gave, even on a Sunday.
Apr 6th, 2024