Motto Clear Aligners

0/10 would NOT Recommend. This place is very money hungry.. I went in for a cleaning and came out with a $14,000 bill LITERALLY!!! I read that a lot of people were told that they had gingivitis, and they went to get a second opinion and was told they do not have gingivitis, this same thing happened with me. BEWARE.. Not all of the people are lying on you all. read the reviews and save your money. I was there for 2 hours and I still NEVER Got the cleaning!!!
Jan 7th, 2024

Jan 1st, 2024

Extremely poor service and experience. Expected routine care visit with a teeth cleaning. Got to sit in the waiting room for 40 minutes, sat in the back room for another 30 minutes to be x-rayed, waited another 30 minutes to be seen by a provider. While waiting in the waiting room I could hear front desk calling my insurance company because they see my name, my date of birth, my insurance provider, and my my member id number. The rooms are not private could hear all the medical care of the patient in the room across the hall. Once the provider finally saw me they proceeded to blame my previous provider for not informing me of a medical concern with my teeth rather than discussing my medical history. Provider left and I was taken to the billing department where I was told that I would owe 150$ for a gingivitis teeth cleaning at my next appointment which was not explained to me by my provider. And after spending two hrs of my day at this office I never received a teeth cleaning. I came back after their lunch to have my x-rays sent to my previous provider and was informed that it was a HIPPA violation to do as such. After back and forth with the front secretary and the billing department representative another front desk personnel stepped in and gave me a form to have corporate forward my records to my provider of choice. Overall experience was terrible, all due to corporate management. The staff were only doing as they were trained. Will not be back and recommend you dont waste your time either unless you have a few hrs to kill and want your information shared with the entire waiting room.
Dec 28th, 2023

Dec 27th, 2023

Id recommend against going here. I paid for a procedure and then the next time i went they said i never paid and wanted the money again.
Dec 26th, 2023