Chamber of Commerce

      First Horizon Bank

      ( 42 Reviews )

      First Horizon Bank
      Understanding in Action
      Yext Power Listing.
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      Hours

      Monday:
      8:30 AM - 5:00 PM
      Tuesday:
      8:30 AM - 5:00 PM
      Wednesday:
      8:30 AM - 5:00 PM
      Thursday:
      8:30 AM - 5:00 PM
      Friday:
      8:30 AM - 6:00 PM
      Saturday:
      9:00 AM - 1:00 PM
      Sunday:
      Closed
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      2.9 - (42 reviews)
      16
      3
      2
      1
      20
      Read Our 42 Reviews

      Chamber Rating

      Verified Member
      2.9 - (42 reviews)
      16
      3
      2
      1
      20
      › ‹
      • Anna Palmer

        I spoke with a man on the phone 02/07/2024 to try and stop a payment when I knew who it was coming from and how much and he said he couldnt do it and I had to come in and it would be 30 minutes before anyone could see me . He didnt even ask for my name or look up my account to even try and help .I get yall are almost closing however dont have this job if you arent going to help. However the Nolensville first horizon was AMAZING and was great and helped me OVER THE PHONE!
        Jan 23rd, 2024

      • Michael Rakes

        Always friendly service. FTB / FHB has been my bank for over 40 years both personal and business.
        Jan 18th, 2024

      • Jacquelyne Beasley


        Dec 1st, 2023

      • Talk Truth

        There is a lady at Thompson Lane known as Haley who is very unprofessional. She seems annoyed when talking over the phone. I am not a fan of calling this bank. The branch directs calls to customer service, and customer service directs you to the branch. The bank app is always giving trouble and they always having technical difficulties with their debit card. Just know it's best to buy a calculator and a note pad when you join this bank. Use that calculator and the notepad to track your own spending or transactions because balances take forever to update.
        Sep 9th, 2023

      • Julia Sutherland

        Everyone at this branch is so helpful. We have opened multiple accounts with our residents, who are all ages and from diverse background, and they are so patient and kind. Great customer service!
        May 2nd, 2023

      Read Our 42 Reviews

      About
      First Horizon Bank

      First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.

      Contact Info

      Products

      • Banks
      • Banking
      • Premium team Visa debit card
      • Checking Accounts
      • Savings
      • Personal Loans
      • Home Loans
      • Refinancing
      • Financial Planning
      • Investments
      • Insurance
      • Retirement Planning
      • Online Banking
      • CDs
      • ATM
      • Bill Pay
      • Lending
      • Mobile Banking
      • Auto Loan
      • Business Checking
      • Business Savings
      • Cash Management
      • Credit Cards
      • Prepaid Cards
      • Cash Rewards
      • Specialty Checking
      • Online Services
      • Business Lending
      • Mobile Deposit
      • Home Equity Loans
      • Lines of Credit
      • Debit Card
      • Foreign Currency Exchange

      Brands

      • Visa Signature
      • Retire Ready
      • BizEssentials Checking

      Images

      Questions & Answers

      Q What is the phone number for First Horizon Bank?

      A The phone number for First Horizon Bank is: (615) 254-4230.

      Q Where is First Horizon Bank located?

      A First Horizon Bank is located at 635 Thompson Lane, Nashville, Tennessee 37204

      Q What is the internet address for First Horizon Bank?

      A The website (URL) for First Horizon Bank is: https://www.firsthorizon.com/

      Q How big is First Horizon Bank?

      A First Horizon Bank employs approximately 20+ people.

      Q What days are First Horizon Bank open?

      A First Horizon Bank is open:
      Monday: 8:30 AM - 5:00 PM
      Tuesday: 8:30 AM - 5:00 PM
      Wednesday: 8:30 AM - 5:00 PM
      Thursday: 8:30 AM - 5:00 PM
      Friday: 8:30 AM - 6:00 PM
      Saturday: 9:00 AM - 1:00 PM
      Sunday: Closed

      Q How is First Horizon Bank rated?

      A First Horizon Bank has a 2.9 Star Rating from 42 reviewers.

      Hours

      Monday:
      8:30 AM - 5:00 PM
      Tuesday:
      8:30 AM - 5:00 PM
      Wednesday:
      8:30 AM - 5:00 PM
      Thursday:
      8:30 AM - 5:00 PM
      Friday:
      8:30 AM - 6:00 PM
      Saturday:
      9:00 AM - 1:00 PM
      Sunday:
      Closed

      Ratings and Reviews
      First Horizon Bank

      Overall Rating

      Overall Rating
      ( 42 Reviews )
      16
      3
      2
      1
      20
      Write a Review

      Anna Palmer on Google

      image I spoke with a man on the phone 02/07/2024 to try and stop a payment when I knew who it was coming from and how much and he said he couldnt do it and I had to come in and it would be 30 minutes before anyone could see me . He didnt even ask for my name or look up my account to even try and help .I get yall are almost closing however dont have this job if you arent going to help. However the Nolensville first horizon was AMAZING and was great and helped me OVER THE PHONE!

      Business Response on Google Jan 26th, 2024
      Hi Anna, We are sorry to hear that you had this experience at our Thompson Lane banking center. We are happy to hear that our agents at the Nolensville banking center was able to address your needs. We value your feedback and will be sure to have this reviewed. ^Michael

      Michael Rakes on Google

      image Always friendly service. FTB / FHB has been my bank for over 40 years both personal and business.

      Jacquelyne Beasley on Google

      image

      Talk Truth on Google

      image There is a lady at Thompson Lane known as Haley who is very unprofessional. She seems annoyed when talking over the phone. I am not a fan of calling this bank. The branch directs calls to customer service, and customer service directs you to the branch. The bank app is always giving trouble and they always having technical difficulties with their debit card. Just know it's best to buy a calculator and a note pad when you join this bank. Use that calculator and the notepad to track your own spending or transactions because balances take forever to update.

      Julia Sutherland on Google

      image Everyone at this branch is so helpful. We have opened multiple accounts with our residents, who are all ages and from diverse background, and they are so patient and kind. Great customer service!

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 42 Reviews )
      16
      3
      2
      1
      20

      Write a Review

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