GameStop

Nice employees
Mar 24th, 2024

Cramped store, overpriced products, rude employees.
Mar 5th, 2024

Gamestop will sell without regard stolen property and tell you that you are out of luck when you come in with proof and a description of the pet sitter that stole from you. i even tried to buy the games back just for how much the person got for them and the manager cut me off with a no, but then in the same breath said he cant hold the games for however long it takes to get resolved. the person only got a couple of dollars for the games and they arent new or worth much, but they were sentimental and gifted to me as well as the few games i kept that i liked. avoid and shop locally or order online.
Feb 20th, 2024

Martin would not accept my military ID as a form of ID when buying mature game. I have been shopping there for 20+ years and this is the first time that happens.
Feb 8th, 2024

I used to work for this store and my god has it gotten worse. The new store leader is inconsiderate with his employees and customers and doesnt follow the basic structure of being a GameStop employee. I walked in, store wasnt busy, I have no clue if he was doing anything, but he saw me and neglected to say hello and inform me on any new deals or anything upcoming. He also didnt bother to check my rewards like Ive had with other employees from other stores when I knew I had a new monthly $5 reward on my account. Also I was not aware of the new trade policies the companys implementing, which is ridiculous when Play N Trade and Game Trader still offer cash. But I overheard him saying this to another customer who obviously became just as distraught as I was over it, but he spoke to her in a tone as if he didnt care one bit. Like dude? What happened? GameStop is supposed to be far more engaging and interactive than this. I remember back when I was working for the store and the mall location was still around that if all of the stores were to shut down, Old Fort would be the last to go. With this new manager, it feels more like this one will go next and the S Rutherford Blvd location will be the last. Also I bought a new game and he put the god awful sticker seal on it that leaves reissue once its been peeled back off. Fortunately, I took it off quick enough so that it wouldnt leave any. I asked him not to apply it, but he said had to a part of store policy and procedure. Thats fine, but can you not at least express some form of emotion when explaining it to me.
Feb 5th, 2024