Mercury Valet Dry Cleaners

I got a quote over the phone, went to turn in laundry and asked for ticket of which the girl said they don't give tickets. I just picked up laundry and was overcharged; classic Penny pincher hustle!
Mar 17th, 2024

Feb 20th, 2024

The manager of this dry cleaner is the rudest person I have met who is in the service industry. I asked for a receipt for clothes I was dropping off and she refused and ended up yelling at me. Asking for a receipt should not be too much to ask. Beware of this business!!
Jan 7th, 2024

Brought in a linen lined comforter that my dog threw up on to be cleaned. It was in perfectly good condition when I brought it in, other than that. When I called to see that it was ready for pick up, I was told there were several rips (4) in the material. I was asked if I wanted it repaired by the alterations dept. I said yes, but that I didnt think I should have to pay for that. (The rips were large and the sewing was terrible!) The comforter came back in much worse condition than when I left it! I felt like they should be paying me so I could go buy a new one since they ruined it! They said, well, when you leave something with us, its at your own risk!!! No, thats not how this works! I wont be taking anything else there!
Jan 5th, 2024

Dec 23rd, 2023