Lennys Grill & Subs

Delali Potakey _{on Google}

Mar 1st, 2024

Poor customer service when the employees make a mistake on your order at the Spottswood location in Memphis

Anonymous Content _{on Google}

Feb 20th, 2024

Found two long strands of hair in my sandwich. I will not recommend this place.

Drue Howarth _{on Google}

Jan 17th, 2024

Employee didn't thank me. He made me enter my phone number, since he couldn't locate me in his system. The wait was too long. They weren't busy. I'm not happy

Mayemona Franklin _{on Google}

Dec 20th, 2023

The young man taking orders does NOT need to be taking orders. He does NOT understand customer service. I asked for a philly cheese with extra cheese. I check after it was made and see only meat and no extra cheese. I open the sandwich and show it to him and a lady that kept talking to him on the side in Spanish. This was soo rude because I dont know what she was telling him about my food. Then he tells me even if he remakes it the sandwich will be the same. I then ask him why can i not get what I paid for? I even told him I will pay more. The lady then takes her finger and digs through it to show me the cheese was on the bottom. He then tells me the usual amount is 4 slices and a 5th piece is the extra. Soooo you charge a $1. for one extra triangle piece of cheese??? Then I tell them so the sandwich has extra cheese on 1/4th of the whole sandwich??? My Lord. SMH. I told him what is the problem? I can pay for the extra cheese or just get my money back. They then both said ok and walked to the register. I was thinking, wow, youd rather throw out a whole sandwich, or take it home. I was trying to get home so I changed my mind and asked him to have the sandwich made with the extra cheese like I wanted. He the charged me .55 cents. The lady takes the sandwich and remade it or fixed it. Now that I think about it she was not supposed to have done that per the health dept. rules. This whole ordeal was crazy. Customers service no longer exists but you charge these high prices. This Lennys has horrible customer service.