Serenity Recovery Centers New East location is now open. The Intensive Outpatient will be located on Park Avenue in the Park Professional Plaza . Serenity Recovery Centers intensive outpatient program specializes in providing services substance abuse and co-occurring disorders for over 50 years. Serenity’s Park Avenue location will be providing intensive outpatient , outpatient, partial hospitalization ,medicated assisted treatment and addiction and mental health assessments. Along with these services Serenity offers Tele-Treatment for group sessions and individual sessions to those in need of flexibility with scheduling .
Serenity Recovery Centers is an amazing treatment program. Receiving treatment has to be both a choice and a journey that you make on your own.The workers there are compassionate but also very direct about what it will take for you to change your life. You Have to Want to Change and it is handwork but the staff there will push you to do it. I love Serenity and all that it has done for me and my family.
christopher reed on Google
Rolanda Mcneal on Google
My daughter went there and now she is dead it didnt help here my. Daughter fell back to the street i am on here phone i just. To no want no why lord
Rosie Graves on Google
We need more places like Serenity Recovery Center and the people that work there that have a heart to walk alongside addicts and equip them to make lasting life changes.
Samantha Paige McDaniel on Google
Please Read: I do not recommend anyone to choose Serenity! Please consider all of your options as Serenity only gives you busy work to do, instead of truly working on underlying issues. My experience with them was not only a nightmare, but SEVERAL clients that go there have left due to the staffs disrespectful attitude, & the way that they treat you. You go all day without being able to do simple things, such as have a cup of water. The only time you get a cup to drink out of is during meals. Otherwise, you have to drink out of a water fountain and with the pandemic.. it’s highly unsafe. They say practice social distancing when the clients are outside smoking so that they can’t get together and talk about how they are treated. Yet, when it’s time for group they pack you in one group room like sardines. I had to go to the hospital during my stay, the hospital called them to let them know I was being discharged, yet it took 3 1/2 hours standing outside in the heat for Serenity to pick me up. The staff claimed they weren’t contacted, when a staff member had violated the HIPPA laws and reported to other clients that the hospital called and I was being discharged. They have literally dropped off clients at the hospital, and knew that they weren’t staffed enough to pick those said clients up, and those clients literally had to walk from the hospital back to rehab. I know a treatment center is obviously not supposed to be a cake walk, however they are very mean to clients. They will drop medication on the floor, yet still expect you to take the medication that was on the floor! The counselors do not spend time with you like they should, and instead give you “busy work,†to keep you out of their hair. They knew that I reported to my husband on my nightly calls the things they were doing, so they started listening in on my phone calls to make sure that I wouldn’t disclose certain information to my husband. They in fact told me not to tell him certain things or I would end up on a behavioral contract. They are way overpopulated by clients, understaffed where clients don’t get the appropriate attention or care that they need in order to get sober. The counselors have a disgusting attitude and will tell your loved ones whatever they want to hear regarding your treatment. They never take responsibility for anything. Their vivotrol shot literally sent me to the hospital. This time, they insisted my husband take me since they left me at the hospital the first time around. The doctors said to stay on bed rest for two days due to an allergic reaction. However, the next day they made me get out of bed regardless of what medical professionals insisted. Even if you tell the higher ups, because you are an “addict or alcoholic,†they will obviously take whatever the staff claims at face value. Notice most good reviews are from the family of loved ones, not usually people that experience it themselves. Also, if they did experience it the excuse they have is treatment isn’t supposed to be someone catering to you. Serenity’s website is not only misleading but it’s false advertisement. This is not only a 28 day program. They can keep you as long as they see fit. Some I’ve seen have to stay several months. If you EVER want to seek out help, go to IAC in Bartlett. They are amazing! You aren’t treated differently because of your addiction, and they would never talk down to you like Serenitys staff will. Please, Please take all of the bad reviews into consideration before you are a loved one goes to this treatment facility. People are leaving there all of the time and dying!! They claim to be the best in Memphis, but I promise you, find other options! Brenda and Molly are the counselors for women there, and they have awful attitudes, the Psychologist was a meth addict and isn’t even allowed to write prescription medication. He also claimed that I didn’t have ADHD but it was then confirmed by several people that not only did I have it, but that’s probably one of the main reasons I behaved certain ways my whole life. Disgusting Program 👎ðŸ¼
