Cooper General Global Services - La Vergne, TN

They will keep your straps I even have a picture of em lol with my load secured, do your self a favor and take them out, for that loader that kept em I hope those 20 bucks extra you make from them really help you.
Apr 3rd, 2024

My wife works there. Very good job.
Feb 23rd, 2024

Cooper General received my old phone on November 28 2023. As of today January 22 2024 i still do not have my replacement phone. Tracfone promised me I would have my new replacement phone within 3 to 5 business days. Each time I call Tracfone they claim Cooper General still have not giving them a new tracking number. This is insane no one should have to wait for months to get their phone replaced. I am so fed up with representatives/managers at tracfone not being able to get a tracking number in order for my phone to be shipped. Tracfone keep telling me to contact UPS CLAIM it got lost in transit.UPS STATED that has been settled with TracFone. Item that was sent did not match the description? Now Tracfone claim warehouse has not given them a new tracking number. Tracfone is back and forth --BETWEEN UPS AND COOPER GENERAL WAREHOUSE. Unfortunately I am in the middle of them just keep getting the runaround! I was never told by TracFone at the beginning I will be getting a refurbished or repaired phone I was told I will be getting a new phone! Today January 22 2024 I ask a manager at tracfone was my replacement phone new because when I investigated Cooper General I found out they only repair/ refurbished phone. At first he said yes it will be new. Then I asked him was it coming from Copper General he said yes that's when I told him it's not new he foundly told me the truth it will be a refurbished phone. But he will put another ticket in so I can get a tracking number from the warehouse? WHAT A JOKE it's been since November I should have been had a new tracking number. Tracfone keep blaming the warehouse that's not solving the issue that should be between TracFone and Cooper General not the customer. The way I have been lied to and misled by tracfone is heinos! This type of behavior from Tracfone will make any business go out of business!
Feb 5th, 2024

Jan 31st, 2024

Very poor service. No one is answering the phone in either department. I returned a phone and USPS shows it is delivered on December 11, 2023 still after a month of delivery, the company did not acknowledge the receipt of the item.
Jan 15th, 2024