Natural Pet Supply

Michael Wright _{on Google}

Feb 20th, 2023

Nice store with a great selection. The owner was very friendly and knowledgeable about the products they carry. Support local.

Kim Bromley _{on Google}

Jan 23rd, 2023

Great prices, the staff is very friendly and helpful, willing to order for you if not in stock

mvanetten007 _{on Google}

Nov 13th, 2022

Recently moving from Detroit Mi, I absolutely love Natural Pet Supply! They supply Northwest Naturals Raw dog food, (not easy to come by) and made things so much easier for my Chinese cresteds. They also provide loyalty points with certain brands, earning a free bag of food! Dog & Cat Highly recommend! My kiddos LOVE their snack bar buffet

Heike Jagode _{on Google}

Nov 18th, 2022

I purchased a pair of nail clippers for my dogs. Unfortunately, the clippers were malfunctioning, so I went back (within the 30-day time window) to replace them. The lady (not the owner) at the store told me that she could not replace them and that I needed to come back the next day to talk to the owner. So, we made a second trip the next day and spoke to the owner of Natural Pet Supply. She told me that she could not replace it either and that I needed to call the company, and once I've reached the company, and they approve, I can return to the store and get the clippers exchanged. So, you (the store owner) really want me to drive to the store a total of three times to get a malfunctioning pair of nail clippers replaced that I purchased in your store? That's the worst customer service there possible is. Every time I've been coming in there, I spend ~$300 at a time. I know one thing: I will never go back.
I did call the company and told them the story. They apologized that the store owner didn't replace the broken clippers and that I had to contact them directly. The company said they always tell their clients to take care of their customers who purchase their products. There should have never been the need for me to call the company directly. If I had to deal with the company, I could order directly from the company and bypass a local store with terrible customer service.