Promenade Garage

Changed their rates without any notice of having done so. Charged me $8.99 for parking for 35 effing minutes. Genuinely hope whoever runs this parking garage gets caught in a jet engine. It's been $1.99 any other time I've parked here for the last couple of years. They refuse to even listen to me, their support called me stupid for not having checked rates that I had no indication went up (and it doesn't tell you the rates in the text they send you upon entry, no matter how much they wanted to tell me it did), and they won't issue a refund for a price I didn't know I was paying. Literal demons.
Feb 19th, 2024

Extremely overpriced when compared to surrounding parking options. The rate has increased to $8 for up to three hours plus a $.99 service fee. For just $1, you can park for three hours in one of the metered spots on State Street, and for $3 you can park for three hours in the State Street Garage. Additionally, the meters and State Street Garage are free after 6 PM and on weekends, whereas Promenade Garage, never give you a free moment. Unless youre desperate, move on!
Jan 26th, 2024

Nov 30th, 2023

Sep 25th, 2023

STAY AWAY! These folks are PREDATORY. I received a parking ticket despite paying on the app. Even customer service couldn't understand why I received a ticket. There are plenty of other (free) options where you won't have to pay for parking or B.S. parking tickets. I really feel sorry for the customer service people who have to deal with the issues that this place presents.
Aug 7th, 2023