Bank of America Financial Center

This is the worst company to deal with as far as getting a human being on the phone for help!! You are on a never ending loop with no real help.
Mar 31st, 2024

Good luck trying to get a hold of a customer service representative, been trying for a week with no success, this is very sad to say the least!!!!
Mar 28th, 2024

Mar 2nd, 2024

It is a good place but sometimes it is difficult to find parking
Feb 19th, 2024

Not appreciated at all I am gold tier client member since 2014 till now still I had not expected this kind of disappointing situation. I had a appointment for 3 questions neither one of things helped me out or figure there senior banker name INTERFELD COLEBROOKE at this location who works in Bank of america I had a appointment over here on 26 march 2024 he took my 2 & half hours to just know my issues even I have explain him i was having an appointment at dr at 3:30 pm since i am pregnant than also ge wasted my time rather trying to help me either one of things from 3 questions which is frustrating really makes us made also which I was having I was having an situation that I can't talk over the phone it was all about my credit card so I have made an appointment at this location and I have been over there with lots of hope and courageous help in that situation I was but I got disappointed I didn't appreciated it I only have bank account in this bank of america since 2014 since I m here in this country never had any issues but just had arise a kind of situation with credit card so I need to ask help from actual bank bcz credit card provide to me from them only but I have never known that it will be not at all helpful customers service and understanding things if we are genuinely trying to explain them also. Now never visit at this location for sure and trying to think I am going close my bank account sooner the later. But never appreciated by this . Very very very disappointing and not understanding situation. Thanks for being not helpful.
Apr 4th, 2024