Evergreen of Johnson City

Hello Brittney, Our houseplants are very appreciate of you shopping with them too! :) Our staff loves growing and nurturing all of our plants for our customers to browse and pick from, and we are pleased that you were able to find some gems in our mix we well! As a local, family run garden center, we love to support out community and are very thankful for the opportunity to give back in so many ways to the Tri-Cities. Thank you for bring apart of our vision and community support, as it matters in so many ways! Let us know how we can be of any future assistants to you with any of your gardening questions and needs!

Hello Michael,Thank you for leaving us a wonderful 5-star review! It allows for us to see that we met your expectations while shopping and are pleased to hear that you have a favorable shopping experience with us. If there is anything that we do to better serve you and your gardening / shopping experience, please let us know by emailing [email protected] or stopping by the store!

Hello Amy,Let us know how we can help answer your gardening needs by calling the store or emailing us on our website, www.evergreenofjc.com. We are open year round so we do not want you to miss any seminars, events, plant and shrub sales, or new shipments any time throughout the year!

Hello Sam! Thank you for complimenting out Staff and and many team members that go into to making your customer shopping experience the best as it can be! Our Staff takes real pride in growing, selecting, and selling the best possible annual flowers, shrubs, trees, perennials, vegetables, and all things gardening to our customers! We are pleased that our service met your expectation, and as always, let us know if there is anything we can do to help you and your gardening success. Thank you again for your review and compliment of our team!

Hello Susanna,Thank you for contacting us about your transaction, and we do apologize for the miscommunication and difficulty that you had at the register. I looked into your situation, and what I was able to find out was on your original purchase, the cashier accidently charged you for 1# container on a SKU that we used three years ago instead of the 9" container she should have processed the transaction with. Since these Nolfork Island Pines just arrived on a truck one hour previously, we had not had time to process barcodes yet. Upon your return to Evergreen of Johnson City to get a smaller size container, we had time to process the barcodes for the entire houseplant shipment, hence why there was such a large price gap for your transaction (an incorrectly used three year old price point / SKU vs. the correct price point / SKU for the shipment). Unfortunately, the individuals at the registers were unaware of these details and the error was not caught at the time of checkout. We do apologize the the trouble, inconvenience, and frustration that you experienced with us while you shopped. The next time you come into Evergreen, please call ahead of time to make sure either Tony, Andrew, or Shaun are available and one of those individuals can help answer any questions you may still have and make sure that you leave as a satisficed customer. We are about each of our customers and want to make sure they know we care about all of your aspects of gardening successes! Thank you again for reaching out, and let us know if there is anything else that we can do in the meantime.