Vertex Spine

Michael Brown _{on Google}

Jul 28th, 2022

Dr. Rupert and his staff at Vertex Spine have been amazing. He spends more time with me than any doctor I have ever been to. He answers every question and doesn't leave until you you completely understand everything from treatments to expected outcomes. He will honestly give you the pros and cons of any treatment option and allows me to help deicide which works best for me. I recommend this business.

Gene Frost _{on Google}

Jul 29th, 2021

Dr Rupert implanted a spinal cord stimulator in me and I need it removed due to non-use. I had a teleconference appointment due to me moving to Florida and I made it clear when I was flying up and needed it removed. The office had a 5 week heads up. The office gets insurance approval but never contacts me on the surgery time. I contact the office 3 days prior to my trip up only to be told that Dr Rupert only does procedures on Monday. I told Dr Rupert and his nurse and his surgery scheduler that I needed it done on a Wednesday or Thursday afternoon for 5 weeks so they had ample opportunity to inform me about Mondays but they didn't do it. This is completely unacceptable and irresponsible.

Corrie Booth _{on Google}

Apr 10th, 2019

I've had migraines since I was 13, had absolutely no quality of life and had been to every type of specialist imaginable with no real relief. In 2011 went to see Dr. Rupert and had the neurostimulator implant done, I could imediately notice a difference and was able to work, drive and just have my life back. I still had migraines but not as many that would knock me down for days at a time. 2019 I had the battery replaced and updated to where I can use a different type of stimulation that helps prevent migraines. Since the surgery I have been COMPLETELY migraine free. Dr. Rupert and his staff have given me back the quality of life that I no longer thought was possible. I am off of all medications and pain free!

L S _{on Google}

Oct 17th, 2018

Dr. Rupert and his nurse were great. His office staff were HORRIBLE! They seriously are the worst ever. I left messages for billing and never got a call back. They are not empathetic or sympathetic to the types of customers they specialize in. I cant even verbally explain how badly they treated me. Needless to say I have a new doctor now...with WONDERFUL office staff.