Cleveland, TN Hotel

One of the nicest hotel's I have been too. ALL of the people working there were so happy and friendly. It was obvious that they really like their job. The rooms were very ... more

No towels. How can you charge 250/night and tell me you dont have any towels. Ridiculous.

(Translated by Google) The rooms are very cold and it smells too much of cigarettes (Original) Muy freo los cuartos y huele demasiado a cigarrillo

Room 322 internet connectivity sucks. I had to go to the lobby with my work and personal laptop to connect to the Marriott site and enter my last name and room number. N ... more

Clean and convenient.

Nice place, nice price, and nice breakfast!

Booked room here for 3 nights, I'm a local just needing to get away from home...they allowed my dog, room was nice,clean, staff friendly..couldn't ask for better stay... ... more

The front desk staff was an insensitive, unempathtic, minimally verbal, almost condescending jerk. Replace him or send for additional training. Sadly, my husband and I we ... more

Its old and needs to be updated ,

Worst service me and my family have ever had we stayed for 2 weeks and wile we where there the toilet over flowed and they refused to fix it the electric outlets kept spa ... more

In my opinion, the service offered by their facilities is very good.

Very nice all around.

I have lived here since July of 2023. I must say the owner and management team are amazing. They are very responsive to any issues that may arise and are very quick to re ... more

It is awesome brand new and clean. I recommend everybody to stay here. Love it.

I have stayed at a lot of motels, and hotels, and a few resorts. I must say the front end staff are beyond helpful and friendly. Mrs. Beth who works up front is knowledge ... more

Gated community. Nice and quiet.

We stayed here for one night during our travels. Not fancy but clean and comfortable. The suite room has all the amenities besides pots and pans for a long term stay. Two ... more

The hotel is beautiful - but thats where 5-stars stop. The service was terrible from the crabby girl who checked us in to the complete absence of a staff member to check ... more

Rooms were very clean. To our surprise they have a stove, microwave and fridge. Showers work great! Gentlemen at counter was very friendly and courteous. Rooms: Rooms are ... more

I like hotels that have direct access to fresh air - no long hallways or elevators. Room was clean, warm and comfortable and relatively quiet. I felt safe traveling alone ... more

I give it five stars because how clean it is and the outstanding customer relations. As a Female solo traveler I rested well here & felt very safe.

Great people good service

If I could rate no stars I would! Who won the customer service LAX as much as the rooms do for cleanliness put on our arrival we were rudely spoken too then having almost ... more

I'm not sure how to rate this motel. It is exactly what I was looking for. Close to the venue and a place to lay my head. Ice machine was broke. Water and juice fountai ... more

The room was very smelly, dirty, and had roaches! I asked to check out a hour later because I didnt arrive till after midnight and the owner was very rude and gave me 20 ... more

It is not acceptable to walk into your room and find the bedspread stained. The bathroom vent fan sounded like an airplane landing. Door lock was very difficult to open. ... more

Rooms: Our room was very clean Noteworthy details: The guy on duty was very couteous and helpful

The room was clean and the lights, TV, and appliances worked correctly. I was disappointed that the hot water was barely tepid. I like hot showers and was chilly the whol ... more

Clean rooms and dog friendly but really noisey bed springs? I kept waking up every time I changed position.

Quiet, clean room, comfortable bed, Nice shower, friendly check in and out Will definitely stay here again

Very clean. Employees were fabulous. We booked two rooms on line, but online only booked one. Not a problem the front desk took care of it. The staff at breakfast gave my ... more

Safety: Rooms : 1/5 | Service : 1/5 | Location : 4/5 More

Poor management.

Awesome

Well what you get for 2 stars is an over priced room ( I also did not get my senior discount) that smells of old laundry. Travelodge used to have a good reputation. The n ... more

The owner treats people bad . Will talk to you like your garbage. And they will go behind you back liying just to get their way, even liying to the law .