Ashley Store

Very dissapointed to say the least. Sat down a week before making the final move with AK who advised items I was purchasing were in stock with the exception of one of the living room sets. Decided to follow up after a week and half of not hearing from them at which point I was told that it would be 6 to 8 weeks for items to be available. Not a good experience to put my family through. 15k later we are sitting on beach chairs and sleeping on air mattresses. No such thing as an honest business man these days. ********************************* 4-1-24 Quick follow up to prior review. Still waiting on multiple items. Received damaged furniture and after third delivery this past Saturday still had to decline delivery of replacements as they were damaged as well. Must say the staff has tried to make this one as comfortable as possible but at the end of the day we are 5 weeks into this fiasco and still waiting on items that were supposed to be in stock. If you are planning on buying from this company be mindful that they cover themselves with the paperwork telling you that there is a 20% restock even after their sales person lies to you about items in stock and you are then stuck. They then leave it to the staff to deal with the issues at hand at the expense of the dishonest sales person. Place is like a car dealer. Just look at when you go in there and how they approach you and you will realize that it is the same car dealer mentality. ****************************************** 4-9-24 New Date Folks... We are now looking at a May date on material that was supposed to be here in April. Do not buy from this place. You are better off ordering from Ikea or Rooms To Go instead of dealing with these ridiculous lead times and this unreliable company. They order from Indonesia and hold you hostage with the 20% cancellation Fee until they get the stuff months later. From April it has now changed to May. Buyer Beware!
Apr 9th, 2024

Our furniture from here didnt even last three years
Apr 6th, 2024

Laya was amazing! She was kind, informative, thorough and super patient with me! She always kept me in the loop with my purchase and delivery schedule. I couldn't have gotten a better associate to help with my purchase. I will return to Ashley Furniture for all my furniture purchases and will always ask for Laya!
Apr 6th, 2024

Knowledgeable staff. Great select at reasonable prices. Worth a visit if your looking for well constructed furniture.
Mar 23rd, 2024

I worked with Andrea and she was very helpful from beginning to end in helping me pick my couch and bar stools. I just moved down to South Carolina and was unsure of what kind of a couch I wanted. I went back and fourth on my decision for a while and she was very understanding through it all. The delivery time was also quicker than I expected. Thank you!
Mar 20th, 2024