South Carolina Vacation Rentals by Vacasa South Carolina, LLC

Maria Contoveros _{on Google}

Jun 25th, 2023

TERRIBLE. THEY ONLY WANT YOUR MONEY AND DO NOT CARE ABOUT YOU OR YOUR SAFETY. DIRTY, DISGUSTING CONDO. CHEAPLY RENOVATED BUT ALL THE FURNITURE LOOKS LIKE IT CAME FROM A CHILDS BEDROOM FROM 1990. WE LEFT EARLY AND WENT TO A HOTEL.

Ricky Beck _{on Google}

Jun 10th, 2023

They didn't tell me it was an Airbnb

Solarea Gallman _{on Google}

Jun 2nd, 2023

Wish there was zero stars option. My Myrtle Beach Vacasa stay was paid for then the host sent a message 3 hours later canceling due to technical difficulties after my a successful debit to my account. I could not get any response back from my 3 messages inquiring. Very unprofessional with zero customer service skills. Maybe they needed their books to look good and now I have to wait 7-15 days for my credit back to my account! Shame on them!!!

Shawna Chadwick Rose _{on Google}

Jun 2nd, 2023

I just returned from a horrible experience with Vacasa at Hilton Head Island with my daughter. I am a nurse who just worked 3 straight years thru the pandemic & she is a nursing student. We desperately needed a restful week away & booked a few days at a HHI condo. We arrived to a renovated condo that was dirty & cluttered. I dont know when a renovation happened but it wasnt recent. There was food splattered on the kitchen backsplash, oily substance on the front of the fridge & every surface as if a greasy rag had been used to clean things, the floors were so grimy that we wore shoes inside all week (tile AND carpet), the toilets & showers were heavy with mold, the kitchen sink was leaking directly under the cabinet, the sink disposal emptied into the cabinet below, the closets were full of junk & so messy that they were unusable. The condos on BOTH sides of ours were active construction sites and construction began at 6:30 each morning and went past 11pm each night. Electric saws, drills, hammering, dropping of heavy tools..it was non-stop. Even lying out by the pool, we listened to the sounds of the electric saw. In the bathroom there was toothpaste spit all over the counters & walls from previous residents. It was disgusting. Ive had NO response from Vacasa except that the local team is handling it. And the local team refuses to respond to me at all. I have called the local office and was on hold for over 35 minutes without ever receiving help. I was offered $120 refund finally for the worst vacation experience of my life. Will I ever see it? I doubt it. NEVER use Vacasa!