Grove Medical, Inc.

My poor Grandparents smh, very mis managed process with many unnecessary questions asked.
Jun 15th, 2023

Nice people. Fast unloading.
Feb 12th, 2022

Truck driver can stay here for overnight parking. Company open around 7 am. Unloaded 15 min. Thanks for nice job!
Jun 16th, 2021

In the past when I used Grovemed I did not have a problem. Recently I purchased a very expensive pressure reducing mattress because I am paralyzed from the chest down. This mattress is absolutely critical to my safety and welfare. I received the mattress in December without a proper bed pump that I need to operate it. I'm not joking when I said I have called over 20 times to customer service, people said they would get back to me, but did not get back to me. I've now left a message for the manager. From a customer experience point of view I cannot have a lower opinion because this is not how a client should be treated. I'm one of the most patient people in the world with my condition, but even I have my limits. While their products may be fine as they are just distributors for other companies, I'm not sure what to say other than I'm very disappointed. As of February 10, 2021 I'm still looking to have this resolved.
Jan 22nd, 2021

4very helful. expedite. servive.
Jul 21st, 2020