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      Red Roof Inn Columbia West, SC

      ( 1012 Reviews )

      Red Roof Inn Columbia West, SC
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      Chamber Rating

      2.8 - (1012 reviews)
      225
      155
      174
      122
      336
      Read Our 1012 Reviews

      Chamber Rating

      2.8 - (1012 reviews)
      225
      155
      174
      122
      336
      › ‹
      • Jonathan Enrique Joty Nieves Pagan


        Mar 20th, 2024

      • Brad Smith

        closed will be torn down for hwy expansion
        Feb 8th, 2024

      • Tina Martinez

        This place is no longer in business. I went to the Tokyo buffet right next to it. And the whole hotel was in bad condition toilets on the parking spaces pillows and blankets all over places basically it looks like homeless people broke into the place. And broke everything and windows shattered.
        Feb 8th, 2024

      • JnL

        worst place I have ever stayed,wish I could give them a half star. Did not feel comfortable did not feel safe. We had to heat water in our coffee pot to take too scared what might be in therea hot bath. The outlets didn't have covers lights hanging off the wall, something all over the bathroom walls. We wouldn't even get under the covers. Do not stay... Run away
        Jan 17th, 2024

      • Damien killerdwtb brown

        This location is closed. It had to be very recent because it is still showing that you can still book and stay here. As of 3/8/24, the place is closed. Every single window and door is boarded up so homeless and scrappers dont break in and steal stuff, and theres trash, toilets and a bunch of other random stuff scattered around the parking lot. I would NOT book a stay here because you would likely not get your money back due to the Management of the company not even knowing the place it closed. They are literally responding to recent reviews saying they have no information about it being closed and saying you can still book a stay. That shows you something about a company if they dont even know when one of their own branches close. I assume its just bots responding to the comments because they repeat a lot of the same phrases and have no idea what they are talking about.
        Feb 29th, 2024

      Read Our 1012 Reviews

      About
      Red Roof Inn Columbia West, SC

      Red Roof Inn Columbia West, SC is located at 10 Berryhill Rd in Columbia, South Carolina 29210. Red Roof Inn Columbia West, SC can be contacted via phone at 803-798-9220 for pricing, hours and directions.

      Contact Info

      •   803-798-9220

      Questions & Answers

      Q What is the phone number for Red Roof Inn Columbia West, SC?

      A The phone number for Red Roof Inn Columbia West, SC is: 803-798-9220.

      Q Where is Red Roof Inn Columbia West, SC located?

      A Red Roof Inn Columbia West, SC is located at 10 Berryhill Rd, Columbia, SC 29210

      Q What is the internet address for Red Roof Inn Columbia West, SC?

      A The website (URL) for Red Roof Inn Columbia West, SC is: https://www.redroof.com/property/sc/columbia/RRI085?utm_source=GMB&utm_medium=Google&utm_campaign=GMB_Performance_RRI085

      Q How is Red Roof Inn Columbia West, SC rated?

      A Red Roof Inn Columbia West, SC has a 2.8 Star Rating from 1012 reviewers.

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      Ratings and Reviews
      Red Roof Inn Columbia West, SC

      Overall Rating

      Overall Rating
      ( 1012 Reviews )
      225
      155
      174
      122
      336
      Write a Review

      Jonathan Enrique Joty Nieves Pagan on Google

      image

      Business Response on Google Mar 20th, 2024
      Hi Jonathan,Thank you for taking the time to write a review of your stay at the RED ROOF INN COLUMBIA WEST SC. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof Management Rediresponse Specialist

      Brad Smith on Google

      image closed will be torn down for hwy expansion

      Business Response on Google Jan 20th, 2024
      Dear Brad,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBIA WEST SC. We appreciate the information provided and the concerns you have in regards to the highway expansion and our property. I have no information on this property being closed due to the concern mentioned and its currently opened for booking. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

      Tina Martinez on Google

      image This place is no longer in business. I went to the Tokyo buffet right next to it. And the whole hotel was in bad condition toilets on the parking spaces pillows and blankets all over places basically it looks like homeless people broke into the place. And broke everything and windows shattered.

      Business Response on Google Jan 30th, 2024
      Hello Tina, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBIA WEST SC and I disappointed with your low score following your stay. I am disheartened to read that you found our location to be in bad condition as it relates to the toilet, the parking space, pillows and blankets. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for leaving your review at Red Roof and we wish you the very best in your future travels. Sincerely,AdraineRed Roof Management Rediresponse Specialist

      JnL on Google

      image worst place I have ever stayed,wish I could give them a half star. Did not feel comfortable did not feel safe. We had to heat water in our coffee pot to take too scared what might be in therea hot bath. The outlets didn't have covers lights hanging off the wall, something all over the bathroom walls. We wouldn't even get under the covers. Do not stay... Run away

      Business Response on Google Jan 14th, 2024
      Thank you for taking a moment to leave a review, Jnl. The staff and I at the RED ROOF INN COLUMBIA WEST SC were disappointed to see your 1/5 score following your stay. You indicated that being faced with safety concerns, the conditions of the bathroom walls you mentioned, and the other issues highlighted hindered your experience. At Red Roof, safety and security are some of our top priorities, so I am sorry to hear this was not the impression we left you with.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travels. Very truly yours, Sharma Red Roof Management RediResponse Specialist

      Damien killerdwtb brown on Google

      image This location is closed. It had to be very recent because it is still showing that you can still book and stay here. As of 3/8/24, the place is closed. Every single window and door is boarded up so homeless and scrappers dont break in and steal stuff, and theres trash, toilets and a bunch of other random stuff scattered around the parking lot. I would NOT book a stay here because you would likely not get your money back due to the Management of the company not even knowing the place it closed. They are literally responding to recent reviews saying they have no information about it being closed and saying you can still book a stay. That shows you something about a company if they dont even know when one of their own branches close. I assume its just bots responding to the comments because they repeat a lot of the same phrases and have no idea what they are talking about.

      Business Response on Google Feb 21st, 2024
      Dear Damien,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBIA WEST SC. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 1/5 score. You indicated that you were unsatisfied with our location possible being closed and miscommunication. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell RediResponse Specialist
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