TD Bank

Do your homework and be aware of this particular branch..after a good month or so black folks that are hired start seeing the same issues with the manger and a select few of tellers. That issue is, they talk to customers about other associates in such a negative way. Those newly hired employees have also heard negative comments come out of the mouths of those who have been hired longer than others. A bunch of nonsense and the list goes on with the things that they do. I think an investigation is needed immediately and the people can make that happen.
Mar 18th, 2024

Closing accounts due to lost money i deposited into the ATM. Check and Cash never received provisional credit either. Bank doesnt service the Atm's (different company) so if your money is lost due to error it can take up to 60 days for an investigation to be concluded and receive your money. They also have up to 30 days to give you provisionsal credit and it isnt guaranteed last thing i want to hear a bank say is sorry theres nothing we can do
Dec 20th, 2023

I have been using this bank and branch for fifteen years. I have five children and have always cashed their checks for them as minors. All of a sudden they are refusing to allow me to cash or deposit my children's checks without them having an account. They are minors for a reason. The legal adult age where they can make decisions for themselves is 18. Stop trying to force people to open accounts for people who are not of age to be responsible for themselves. This is ludicrous customer service that you don't know the people you serve for fifteen years. Maybe it's because you can't keep people on staff because your customer service and the way you run your bank is so poor there is a high turn over of employees. Everytime I come to this branch everyone is new. I'm not understanding if I have money in my account to cover the check then, why do they care. If it doesn't clear guess what they can charge me fees. It makes no sense. I've never been treated so poorly from a place I have given my service to for 15 years.
Aug 11th, 2023

Would not be visiting again
Jun 14th, 2023

Atm is always out of service .. and the staff is rude .. if you don't like your job please get another one .. no one is forcing you to work
Feb 11th, 2023