Bank of America (with Drive-thru ATM)

If I could give 0 stars I would. The point of a bank is to be able to go in during business hours and have access to your cash but every single time I come in here they always give some sorry excuse that they cant give me cash. Theres only one teller station and its NEVER staffed and they act like its the hugest inconvenience if they have to help you get cash. Every single time Tyler and Ashlyn give me attitudes in order to do their simple job of giving me the money from my account.
May 9th, 2023

Apr 18th, 2023

Worst bank in the area (as most BOAs are)- poor service, limited hours, have to guess whether they will be closed for an extended period. The main function of a bank is to allow its customers to withdraw and deposit money. When I went in recently, was told that if I could not use the ATM then I could not withdraw or deposit money because they were short-staffed. News flash- your primary job is to take and dispense money- if you can't do that what good are you.
Dec 10th, 2022

Very unprofessional Merrill staff !!!! I had an appointment & showed up 10-15 minutes earlier & Guess what that Merrill person didnt even show up for work or didnt even call to cancel or nothing nor even an apology after I waisted my time so Thats not only it I went by before & even the bank was closed in a weekday well if they have employees like that I guess thats a bad business!!! Im thinking just to take my business elsewhere . Unbelievable!!!!!!!
Jul 13th, 2022

Atm broken here and chapin why have if I can't use? Last time main building down town wrong hours on door atm broken .. seriously thinking of switching banks .
May 14th, 2022