U-Haul Moving & Storage at King St

there were chicken bones, cigarette butts and other food related garbage inside the truck box. my guess is homeless folks were using it for shelter. the rear view mirror on the passenger side would not stay up. It kept falling down at the first bump in the road that you hit making it impossible to see what's beside you. I had to use tape and cut pieces of card board to shim it up so I could safely see to drive. we reserved 1 dozen blankets online however we were told they did not have anymore blankets when we picked up the truck. I had to laugh because it reminded me of the Seinfeld car rental skit the worst part is the I don't give a rip attitude of the staff when we returned the vehicle.
Apr 7th, 2024

Excellent service and equipment
Apr 2nd, 2024

RENTED a 10ft truck from the General Manager Mr Mack, and even though he knew is was a 24 hr rental, never mentioned a parking pass! I could go into detail about the $201 towing fee, the monumental inconvenience and the 'not my problem' customer service that I received from the U-Haul staff and the fact that my car was towed 25 minutes away. But the complete lack of empathy from the General Manager should be concerning to anyone who does business with this store.
Feb 29th, 2024

Travis and Mike were a great. Very professional and helpful.
Feb 28th, 2024

The King St location went above and beyond. I had rented through the app hoping to pick up at the King St location as I had a couple of times before. The day before I was notified that I'd have to pick up at a location on Rivers Ave, North Charleston, SC. When got to that location there was one truck, no personnel, and no one answered the phone. I called King St, they still had no 15' trucks available, but did have a larger one. I said I'd take it and they hooked me up. King St saved me! As it turned out I needed the larger truck. God is good! To Uhaul Corporate: You need to better verify those whom you allow to use your name (1729+/- Rivers Ave, North Charleston.)
Feb 22nd, 2024