Hilton Garden Inn Beaufort
-
1500 Queen Street
Beaufort, South Carolina 29902 - (843) 379-9800
- Website
Hours
Chamber Rating
-
nicholas powell
Apr 3rd, 2024 -
Mitchell Gavin
Apr 3rd, 2024 -
zzangkoo
Apr 2nd, 2024 -
Andrew Rodriguez
Rooms are decent, and the service is excellent. The hotel general manager did a great job at check-in and check out. Hilton needs to give him a vacation!
Apr 1st, 2024 -
Trimona Barron
BEWARE: When you stay here, they will charge hidden fees without notifying you or getting your permission. When I checked in the assistant manager gave me my room key and said nothing about charging my card any additional fee. I checked my account shortly after and realized I was charged a $50 fee, without any prior notice or signature from me. When I called to ask what the charge was for, a man answered and informed me that it was a charge for incidentals. When I asked him why I was not told that when I checked in he basically shrugged it off, acted nonchalant and uncaring, and didn't offer an apology or any type of explanation to my question. I travel often, and have always had hotels notify me when my card was going to be charged extra for incidentals or anything else. It would be so simple to notify a guest when they're checking in about the additional charge instead of charging them without their knowledge or consent. What makes matters even worse is the fact that this hotel also charges a parking fee and additional fees upon check out without telling you! Had i not asked for a printed receipt this time, I wouldn't have known until I checked my account again. When I asked the lady who checked me out if she had a written policy regarding all of these fees that she can show me, she said she didn't...For it to be 2024, this hotel has a lot of catching up to do in the area of customer service and being completely transparent with customers about hidden fees. I expect far better from a Hilton, and am justly disappointed! Also, don't expect to eat out and bring leftovers back to the room while staying here. The refrigerator is SOOOOOO small I couldn't even get one box of leftovers in it. It's definitely a beverage only refrigerator! Another disappointment from a Hilton brand hotel!
Mar 28th, 2024
About
Hilton Garden Inn Beaufort
The Hilton Garden Inn Beaufort hotel located in beautiful historic Beaufort, South Carolina is just 1 mile from the historic district, downtown and 3 miles from Parris Island. The hotel is convenient to the historic district and near all military bases.The Hilton Garden Inn Beaufort South Carolina hotel has deluxe accommodations, friendly service and a relaxed atmosphere that awaits our guests. The Hilton Garden Inn features 115 rooms with scenic marsh views.The Hilton Garden Inn Beaufort South Carolina hotel is a full service hotel featuring the Great American Grill restaurant serving freshly prepared breakfast and dinner as well as a lounge. The Pavilion Pantry has a selection of refrigerated, frozen and microwavable packaged items perfect for in-room preparation. Our special amenities include complimentary high-speed internet access throughout the property, fitness center, and business center and meeting facilities. All 115 rooms are equipped with Hilton Evolution Bedding. Each guest room at the Hilton Garden Inn Beaufort South Carolina hotel is equipped with a refrigerator, microwave, coffee maker, iron and ironing board. In addition we are pleased to offer our guests on-site complimentary parking.*****Everything. Right where you need it.*****
Contact Info
- (843) 379-9800
- Website
Payment Methods
- AMERICANEXPRESS
- CASH
- DINERSCLUB
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Hilton Garden Inn Beaufort?
A The phone number for Hilton Garden Inn Beaufort is: (843) 379-9800.
Q Where is Hilton Garden Inn Beaufort located?
A Hilton Garden Inn Beaufort is located at 1500 Queen Street, Beaufort, South Carolina 29902
Q What is the internet address for Hilton Garden Inn Beaufort?
A The website (URL) for Hilton Garden Inn Beaufort is: https://www.hilton.com/en/hotels/hhhbfgi-hilton-garden-inn-beaufort/?SEO_id=YEXTN-AMER-GI-HHHBFGI&y_source=1_MjA4MjQ0My01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Q How big is Hilton Garden Inn Beaufort?
A Hilton Garden Inn Beaufort employs approximately 20+ people.
Q What days are Hilton Garden Inn Beaufort open?
A Hilton Garden Inn Beaufort is open:
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Q How is Hilton Garden Inn Beaufort rated?
A Hilton Garden Inn Beaufort has a 4.0 Star Rating from 709 reviewers.
Hours
Ratings and Reviews
Hilton Garden Inn Beaufort
Overall Rating
Overall Rating
( 709 Reviews )nicholas powell on Google
Mitchell Gavin on Google
zzangkoo on Google
Andrew Rodriguez on Google
Rooms are decent, and the service is excellent. The hotel general manager did a great job at check-in and check out. Hilton needs to give him a vacation!
Trimona Barron on Google
BEWARE: When you stay here, they will charge hidden fees without notifying you or getting your permission. When I checked in the assistant manager gave me my room key and said nothing about charging my card any additional fee. I checked my account shortly after and realized I was charged a $50 fee, without any prior notice or signature from me. When I called to ask what the charge was for, a man answered and informed me that it was a charge for incidentals. When I asked him why I was not told that when I checked in he basically shrugged it off, acted nonchalant and uncaring, and didn't offer an apology or any type of explanation to my question. I travel often, and have always had hotels notify me when my card was going to be charged extra for incidentals or anything else. It would be so simple to notify a guest when they're checking in about the additional charge instead of charging them without their knowledge or consent. What makes matters even worse is the fact that this hotel also charges a parking fee and additional fees upon check out without telling you! Had i not asked for a printed receipt this time, I wouldn't have known until I checked my account again. When I asked the lady who checked me out if she had a written policy regarding all of these fees that she can show me, she said she didn't...For it to be 2024, this hotel has a lot of catching up to do in the area of customer service and being completely transparent with customers about hidden fees. I expect far better from a Hilton, and am justly disappointed!
Also, don't expect to eat out and bring leftovers back to the room while staying here. The refrigerator is SOOOOOO small I couldn't even get one box of leftovers in it. It's definitely a beverage only refrigerator! Another disappointment from a Hilton brand hotel!
Overall Rating
Overall Rating
( 709 Reviews )Write a Review
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