Wendy's

Apr 6th, 2024

Apr 4th, 2024

One of the worst food establishments I've ever encountered, ever. Wendy's in general is good but the North Smithfield location is just trash and constantly disappoints. Never ordering from here again.
Mar 27th, 2024

Slow service out of coke and sweet and sour
Mar 25th, 2024

If I could give negative stars I would. They remade my baconator combos which cost me more than $26 for the two combos 5 times!!!!! 3 times through the drive thru and twice in the store where the manager on duty put enough mustard to make 10 sandwiches after 3 times putting mayo which I told them each time I could NOT eat for medical reasons. When I went in the store the "manager" on duty was standing in a group with two other female employees talking about customer derrogatively even though the line in the drive thru wrapped around the building. The "manager" on duty was the rudest, most ignorant and disrespectful person I have ever had the displeasure of dealing with. He accused me of trying to get free food which couldn't be further from the truth since I gave him back each baconator until he gave me back a whopping $7 and change when all i wanted was a baconator with ketchup and mustard no mayo. The only decent employee there was a young man with a gray hoodie on (not one employee had a name tag) who made the first and second sandwiches that he told me were entered wrong first by the cashier and then the "manager " and apologized for the error and was the only nice one there. The manager tried to tell us that there was only one piece of bacon on a baconator and tried to.pass off the double cheese burger from the biggie bag as a baconator even though we have bought baconator combo many times before. The rude woman over the intercom refused to do two orders for the both of in the car (we bought the 3 kids McDonald's which is where I should have bought from since it was hot, fresh and correct and we were treated like valued customers). When returning after we discovered the errors in our baconator combos for the first time the employee (a woman) over the speaker advised us that they were unable to take anything other than cash because their system was down which has happened on numerous occasions previously at this location. I also tried calling the corporate office and waited on hold for more than 22 minutes after which time the foreign representative claimed that she could not hear me and disconnected the call. The manager was also not wearing gloves on ready to eat food which is required by law by the state of ri. Run don't walk away from this location.
Apr 3rd, 2024