United States Postal Service

There is *ALWAYS* a line at this location. Only one of 4 available stations is attended. People are pleasant but plan on at least a 10-15 minute wait. I usually drive to Rolfe square bc it's quicker even with the 5 minute drive there and back.
Mar 6th, 2024

I went there today. @ 2pm. When I first got there the gentlemen working. Was very polite and helpful trying to figure out the best way to mail it and for the best rate, since everything is so expensive these days! So I thanked him stepped out of line repackaged it and got back in line. Now because I had to open and re package I could have used just one more piece of tape. Now considering I was already paying probably more than I paid for everything inside the package I simply and nicely ask Courtney for a small piece of scotch tape. She said she didnt have any and I said u have some right there. She said no Im not giving it to you. Treating me like I was her worst enemy cuz I asked for a piece of tape. Then she continued to be rude, but embarrassing to others in line then THREW my package. That she REFUSED to give back to me cuz she put a sticker on it.. and then said well if you lose all your items its not our problem. So i politely said thank you for being so kind and helpful and left. Which brings me here, I just wanted Courtneys boss to know that the Gentleman with the long hair deserves a raise especially working with the public which I realize can be trying. He treated people kindly and was very helpful. So I figured Id be helpful to him and to Courtney, and let Courtney know its ok to be nice, and if your having a bad day.. I understand, but if you have nothing nice to say, then dont say anything at all. Maybe her manager should bring her down off her pedestal and perhaps retrain her in proper customer service. And with that said if you dont like your job, then find a new one. If my doctor was horrible to me Id fire him as I wouldnt need his services. Courtney was unhelpful and then legitimately refused to give my belongings back, basically assuring me that she would go above and beyond to make sure my stuff was lost in the mail! I realize I havent mailed a package in a decade, but I didnt realize that being stuck up and holier than now was something employers looked for on a resume. Hopefully this message gets to Courtney who was working at 2pm in Garden City Cranston and she might use this review of her and her terrible customer service as a lesson to be learned to not bite the hand that feeds you, Because Courtney, without my package or anyone elses you would be replaced by a machine and you would not be working there. Technically speaking we as tax payers and those actually still using the services of the USPS, is the reason you get a paycheck! Thank you Courtney for such a terrible experience at the post office, when its really not that hard to do the right thing! Have a good rest of your shift and have a good weekend. Also, thanks to the gentleman there who she should probably take a few lessons from, and I also hope he actually does have a wonderful weekend!
Feb 1st, 2024

Passport Info ... Great!!!
Jan 6th, 2024

Friendly staff.
Nov 30th, 2023

I've been here many times and the staff is always really nice to me and I'm usually in and out pretty quickly
Nov 21st, 2023