RiverView Mechanical

I recently had the pleasure of working with RiverView Mechanical, and I must say that my experience was truly outstanding. From start to finish, they exceeded my expectations in every aspect of their service. First and foremost, their customer service was exceptional. The team was responsive, friendly, and knowledgeable. They patiently answered all my questions, addressed my concerns, and provided valuable guidance throughout the process. Their professionalism and dedication to customer satisfaction were evident from our very first interaction. When it came to the installation of my new HVAC system, the technicians displayed remarkable expertise. They arrived promptly, well-prepared with the necessary tools and equipment. The installation process was efficient, thorough, and carried out with great attention to detail. The team demonstrated their competence and skill, ensuring that everything was properly set up and functioning optimally. Moreover, the quality of the HVAC system itself was top-notch. The company recommended a unit that perfectly suited my needs and budget. Lastly, I was pleasantly surprised by the company's commitment to cleanliness. The technicians took great care to protect my home during the installation process, utilizing drop cloths and cleaning up after themselves. They left the work area spotless, which is a testament to their professionalism and respect for their customers' property. Overall, my experience with RiverView Mechanical was nothing short of outstanding. From their exceptional customer service to the high-quality installation and their attention to detail, they have proven themselves to be a reliable and trustworthy HVAC company. I would highly recommend them to anyone in need of HVAC services. They are a true asset to their industry and a testament to the importance of exceptional customer care. Services: HVAC system maintenance, A/C system maintenance, A/C system repair, HVAC duct & vent repair, Heating system installation, Install AC, Heating system maintenance, Thermostat installation, HVAC duct & vent cleaning
Jun 9th, 2023

Great hard working crew, had some issues with the installation but they came back the next day and got it fixed. Other than some marking on my freshly painted ceiling around the air return vent, and billing issues (ended up $4,800.00 more than quote), it's a good working system.
Apr 13th, 2023

Boiler installation
Jan 30th, 2023

I had been using a competitor of this company for many years and was shocked when I received a bill for a service call that was about three times more than what I expected ($85 for showing up and an additional $270 for and hour of diagnostic work). So I paid it, but shopped around. Fortunately, Riverview was recommended to me by a friend. You see, Riverview doesn't advertise, unlike their competitor, and lands its business via word of mouth. I own a complicated geothermal system that's not easy to understand, but Riverview was still able to diagnose and repair the system for same price the other company charged just for diagnostic services. Wow, what a difference! I'm not easy to please, but Riverview impressed me and yes, I'm pleased! Let end this review on this thought... If a company has to advertise extensively to grow or maintain their business/revenue, than where is the word of mouth? There isn't any! They have to advertise to find the next unsuspecting consumer so they can wallop them with an extremely inflated bill. BTW, many HVAC company's commission their tech, so there's a motivation to soak people that live in large houses, Riverview doesn't do this, so make your first call to Riverview, you won't be disappointed. Service: Repair HVAC
Jan 13th, 2023

Service: Heating system repair
Dec 13th, 2022