PNC Mortgage

Never go to this branch! They profile you based on your appearance and ask millions of unnecessary questions. And they justify their actions by company policies! If you hire someone who is only capable to work at McDonalds, then you deserve this review!
Nov 20th, 2023

There once was a DESK in the lobby near the ATM. Apparently it got broken and will not be replaced. WHY???
Sep 6th, 2023

Don't go here to deposit cash or checks in the ATM. Go to Morrisville. You can attempt to deposit 5 pristine 20s that feel as if they were off the press yesterday with no creases and the ATM will creek as if it's from the 1400s and give you back each bill individually after a 30s loading screen. Going to make the drive to Morrisville considering their staff is more friendly and their ATMs actually work.
Jun 4th, 2023

When we walked in we had make a appointment on the qr code this is why I closed our account. Went into Santander bank and a person was waiting to help us good policy PNC.
May 15th, 2023

I have had several problems with this branch of PNC Bank. Today I called customer service with a variety of complaints at this branch. Today I went into the bank to cash a small personal check of mine which is the account I have with PNC. I handed her the signed check and my Real ID drivers license. She stated she needed a credit card also. I told her I have never needed that before and I was not going to give her my credit card. The picture on the license looks exactly like me and my signature should be on file for many recent transactions. Then she proceeded to get very nasty with me. I asked for a manager , she stated she was the manager. I asked for my things back and left. This is not the first time Ive had nasty encounters at this branch. I am seriously thinking of finding another bank.
Aug 9th, 2023